topic Re: 3CRWER300-73 got DMZ function problems in M and MSM Series

3CRWER300-73 got DMZ function problems

winny6969 — Tue, 27 Oct 2009 05:15:40 GMT

Hi all,

I've just upgraded the firmware to version 1.11.01 dated 8 Sep 09.

I have 1 PC and 1 Notebook. I fix IP for my PC at 192.168.1.100 and my Notebook at 192.168.1.200. Then i went to DMZ page to set my notebook IP in routers. Once i set it completely. I save and restart my router. My notebook can not access any website. It can not use internet anymore. What is the problem?

I contacted to 3Com. But the officer will charge 60USD because it over 30 days of my previous question. However my product still has the warranty it is not over 2 years.

Bad service for 3Com.

Hope 3com guys are on this, otherwise I want to return the unit.

Re: 3CRWER300-73 got DMZ function problems

wz9919_1 — Tue, 27 Oct 2009 18:13:25 GMT

Do you have other VLAN settings? You should connect to computer to the right LAN port.

Re: 3CRWER300-73 got DMZ function problems

winny6969 — Thu, 29 Oct 2009 16:22:16 GMT

Thank you for your helping.

I do not have any VLAN. Most of my configuration is factory default. Just internet and wireless setting that i configed.

Can you use DMZ function on this 3Com model?

Thank you in advance.

Re: 3CRWER300-73 got DMZ function problems

wz9919_1 — Thu, 29 Oct 2009 16:59:06 GMT

Yes, I put one computer in the DMZ without any problem. I can access Internet and other computers can access Internet too. I also tried to setuo two VLAN and DMZ as well. I found that those computer cannot access Internet if I mixed connection to VLAN1 and VLAN2. So that's why I suggest you to connect the right LAN port if you have VLAN.

Re: 3CRWER300-73 got DMZ function problems

winny6969 — Thu, 29 Oct 2009 17:10:57 GMT

Would you mind to send your configuration file that does not set any VLAN to me?

winny_winly@hotmail.com is my email.

I hope you will help me.

Thank you.

Re: 3CRWER300-73 got DMZ function problems

winny6969 — Fri, 30 Oct 2009 06:41:34 GMT

Many thanks for your helping again. When i got your picture, i wonder why my 3com gateway page has some difference from you.

I am sorry to told you that my wireless router model is 3CRWDR300A-73 not 3CRWER300-73 as my posting topic. It is my fault.

However I am very pleasure with your kindness that try to help me.

Thank you again. :)

PS. I have wondered why this forum does not any staffs of 3COM to help your customers. I will not buy 3com product anymore.