topic Re: 3CRWER200-75 "Not a MAC address!" in M and MSM Series

3CRWER200-75 "Not a MAC address!"

Veni_1 — Fri, 26 Feb 2010 19:31:03 GMT

Hi.

I'm trying to add my new mobile phone Nokia E52 to the connection control list but the box is responding back with

"Not a MAC address!". The MAC-address is a8:7e:33:e3:55:58

If i change the the first part so that the result would be 00:7e:33:e3:55:58

it will accept it. Sounds like it does not like a8 in the beginning.

I have tried to upgrade(to 1.3.06) and reboot, but the 3Com box keeps saying after the upgrade: Software version 1.3s.

Any tips for a workaround without changing the connection control and not trying to hack Nokia's MAC address?

Re: 3CRWER200-75 "Not a MAC address!"

Veni_1 — Fri, 26 Feb 2010 20:51:37 GMT

Did managed to upgrade the 3Com box to 1.3.06ww, no change :(.

Checked the javascript, looks like function macsCheck won't allow the first part to be anything higher than 127 decimal(7F hexadecimal). 7-bit lock on the the first part?

Re: 3CRWER200-75 "Not a MAC address!"

Techno — Tue, 02 Mar 2010 12:37:40 GMT

Veni

This sounds liek a bug, even if your support is over, contact 3Com to report a bug, they WILL look into this.

Good luck

The Tech Man Has Spoken....

Re: 3CRWER200-75 "Not a MAC address!"

SAPStar1 — Wed, 10 Mar 2010 23:51:40 GMT

Has anyone got a fix to this bug yet? Whats the point of MAC filtering if it doesn't cover the full range...

Surely, this is just a validation error with the script, rather than a limitation of the physical device?

Regards

David

Re: 3CRWER200-75 "Not a MAC address!"

florenzo — Sat, 13 Mar 2010 21:23:39 GMT

me too but in my case is a iphone and a ipod. mac address begin with "f8:"

3CRWER200-75
Software version	1.3.06ww

Re: 3CRWER200-75 "Not a MAC address!"

basty — Fri, 26 Mar 2010 06:02:12 GMT

I debugged and changed the logic of the javascript to save a value starting with F, i could but i can't connect from the device so i guess is not a bug in the javascript...

Re: 3CRWER200-75 "Not a MAC address!"

SAPStar1 — Fri, 26 Mar 2010 15:25:04 GMT

I found a thread somewhere where it states its a bug to be fixed in 1.3.14.

Not sure of release date/how this will delivered for customers outside of warranty periods..

Regards

David

Update below on my source of information:

From http://knowledge.3com.com/service/main.jsp?t=solutionTab&ft=searchTab&ps=solutionPanels&locale=en_US&_dyncharset=UTF-8&curResURL=%2Fservice%2Fmain.jsp%3F_dyncharset%3DUTF-8%26_dynSessConf%3D-6663145464899235428%26t%3DsearchTab%26locale%3Den_US%26_dyncharset%3DUTF-8%26SearchButton%3DFind%26advopen%3Dtrue%26keywordsAllOf%3D%26keywordsAnyOf%3D%26keywordsNoneOf%3D%26chkDocFormatAll%3DAll%26chkDocFormatHTML%3DHTML%26chkDocFormatPDF%3DPDF%26chkDocFormatOther%3DOther%26listLastModifyRange%3DAnytime%26useFocusTopic%3Dtrue%26focusTopic%3D9030937%26dosearch%3Dtrue%26searchstring%3D3Com%252520OfficeConnect%25252011G%25252054%252f108%252520Cable%252fDSL%252520Router%252520-%252520not%252520able%252520to%252520add%252520MAC%252520filter%252520for%252520Samsung%252520phone&solutionId=2350&isSrch=Yes

3Com OfficeConnect 11G 54/108 Cable/DSL Router - not able to add MAC filter for Samsung phone Problem Description : When user tried to add MAC filter for Samsung phone which has a MAC address of f8:1e:df:49:55:fe, system claim that the MAC address entered is NOT a MAC address

Product Model # : 3CRWER100-75 OC WIRELESS 11G CBL/DSL ROUTER

Software / Firmware version : 1.3.6

Fact : 3Com OfficeConnect 11g Cable/DSL Router

Cause : This is considered as a software limitation under 1.3.6

Fix : Upgrade to 1.3.14 or higher

Review Date : Feb 3, 2020

Id: 2350

Date Created: Wednesday, January 27, 2010

Modified Date: Tuesday, February 2, 2010

Language : English (United States)

Best Bet: No

I especially like the review date of Feb 3 2020 - I hope we can recieve a fix from 3com before then...

This message was edited by SAPStar1 on 4-7-10 @ 9:13 AM

Re: 3CRWER200-75 "Not a MAC address!"

Surranó — Tue, 04 Jan 2011 17:31:40 GMT

FOUND A WORKAROUND HERE

Hello,

My MAC starts with B2... a recent Toshiba notebook with i3 cpu.

I upgraded to 1.3.14:

http://www.3com.com/swd/jsp/user/result.jsp?selected=6&sort=effdt&order=desc&sku=3CRWER200-75

but it did not improve the situation. I can't even see that the upgrade eventually happened... maybe it failed ;)

I did the following:

- backup router config

- manually edit filter rule

- restore router config from hacked file

After some trials and restarts of router (I wonder why they were needed) it started to work....

Hope this helps ;)

Re: 3CRWER200-75 "Not a MAC address!"

Surranó — Tue, 04 Jan 2011 17:37:43 GMT

Update: the reason it failed: wrong firmware... I will keep trying...

Wrong firmware to upgrade

The version of code you have attempted to download is not compatible with this device. Please check and try again !

You will be returned to the previous page after X seconds.....

Re: 3CRWER200-75 "Not a MAC address!"

Surranó — Tue, 04 Jan 2011 17:55:07 GMT

Update:

finally, successfully upgraded firmware, and the mac address check works (at least for mine)

Re: 3CRWER200-75 "Not a MAC address!"

Raffaele — Sat, 19 Feb 2011 08:54:08 GMT

Hi!

I have firmware 1.3ww where I can unload the successive ones ?

The site is unattainable, someone can send them to my mail ?

Re: 3CRWER200-75 "Not a MAC address!"

Humberto — Tue, 22 Mar 2011 20:12:20 GMT

To my mail too please humbertoh10(arroba)gmail.com, i have the same problem

Thanks

Re: 3CRWER200-75 "Not a MAC address!"

John2011 — Sun, 28 Aug 2011 10:47:03 GMT

I also have this problem. Can any one tell me how to obtain the last software 1.3.14 ??

John

Re: 3CRWER200-75 "Not a MAC address!"

bifidus75 — Fri, 28 Dec 2012 19:01:05 GMT

I also have the same problem.

On site I found firmware 1.3.0

Where I can download software version 1.3.14 ??

thanks