topic Re: PMM can't see access points in M and MSM Series

PMM can't see access points

IRO — Thu, 01 Dec 2011 16:03:58 GMT

We have MSM760 controller with MSM410 and MSM310 access points. Software version is 5.5.3. The hardware devices are working fine, with all AP-s in controlled mode.

I installed the PCM+, PMM, IDM software suite in demo mode, 3.20 version. Enabled SNMP, SSH, SOAP and management console (for mobility manager with PCM server ip address) on the controller. The software found the controller and seems to be working, but can't see any access point.

Any additional settings I need to configure for the APs to be recognized by PCM?

I also don't know if the PCM server needs to communicate with the APs directly, or only through the controller.

Thanks in advance.

Re: PMM can't see access points

Avaya — Thu, 01 Dec 2011 14:33:10 GMT

Hi, I am Horst

I´have the same Problem as you have.

In your installation we have 2 MSM760 Controllers SW Ver. 5.7.0.0-01-10541 an WAP´s MSM460,466 and 422.

All Wlan-Devices are working fine. but i cant see the WAP´s on the Mobility Manager 3.20 Server.

can anybody help me to see the Wireless-Devices ?

Thank You for Answer´s

Re: PMM can't see access points

IRO — Thu, 01 Dec 2011 17:15:49 GMT

Hi did you get sw version 5.7 for the controllers?

I only found 5.5.3 as the newest download.

Re: PMM can't see access points

Avaya — Fri, 02 Dec 2011 09:19:09 GMT

Hello

Yes I´ve got the recently release_candidate sw version 5.7 for the controller in use.

The reson is that a spectralink feature is now included.

But our PMM+ does´nt show the Wireless Access-Points 460,466 annd 422.

Greetings

Horst

Re: PMM can't see access points

IRO — Mon, 05 Dec 2011 13:39:37 GMT

Horst,

It's not likely we will get help on these forums :(

I suggest you to open a case with HP support directly!

I have already opened mine.