topic Re: MSM760 error uploading Certificate in M and MSM Series

MSM760 error uploading Certificate

Jeffafa — Sun, 07 Jun 2020 14:54:56 GMT

Good day,

I downloaded the zip file and followed the instruction but i got an error when uploading the cert under certificate and prvate key store i get the following error "Certificate found to have inappropriate starting or ending dates in regard to the product's system time." how can i resolve this,

Re: MSM760 error uploading Certificate

Emil_G — Mon, 08 Jun 2020 05:57:38 GMT

Good morning,

What is the current system time of your MSM controller? Is it correct?

You can see it in the webUI in the lower left corner. Under Contoller ->Management ->System Time you can check how exactly the system time is configured and from which sources it is taken.

Keep in mind that the MSM765 and MSM775 use the time settings of the zl switch in which they are installed. If the switch has wrong time the MSM controller will also have wrong time. The time has to be fixed on the switch and not on the System TIme menu of the controller.

I just did a short test with a controller having wrong system time (1 year behind) and I could reproduce exactly the same error message.

Re: MSM760 error uploading Certificate

Jeffafa — Mon, 08 Jun 2020 08:44:16 GMT

Thank you so much this resolved my issue.