topic Re: HP MSM460 in M and MSM Series

HP MSM460

jacprata — Fri, 31 Jul 2020 14:25:08 GMT

I have an MSM460 and I am having recovery problems, I would like the access point .cim.startup file to take the equipment via tftp

Re: HP MSM460

Emil_G — Mon, 03 Aug 2020 09:12:32 GMT

Hello,

The cim.startup files are not available on the official download page. Please contact your local HPE/Aruba support, report the issue of the AP and request a cim.startup file. The AP MSM460 has a life time warranty on the HW.

Re: HP MSM460

redcon_floripa — Wed, 16 Sep 2020 21:30:34 GMT

Hi @Emil_G , what should we do when the local HP phone support(Brazil) say they don't have access to this .startup firmwares anymore and the AP is absolete, so they can't do anything about it? I have two brand new units on the original boxes that can't be used and can't be converted to standalone mode withou the proper .cim.startup file for this model(JL009-60011) MSM430-BR