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Re: 0x0150006 authentication issue

 
KAMBAR
Occasional Contributor

0x0150006 authentication issue

I have below error on storage, whick login credentials I have to check? 

Message: authentication failures in secs

SUGGESTED ACTION The CLI client unsuccessfully attempted multiple log ins within a short period of time. This alert is likely due to an application trying to access the storage system with incorrect login credentials. Please check the login credentials

thanks
6 REPLIES 6
Dennis Handly
Acclaimed Contributor

Re: 0x0150006 authentication issue

Does the alert or showalert mention which user?

Otherwise you need to check all CLI, SSMC and SP users during this time frame.

KAMBAR
Occasional Contributor

Re: 0x0150006 authentication issue

unfortunately the system don't show me User ID or user name ( 

thanks
Dennis Handly
Acclaimed Contributor

Re: 0x0150006 authentication issue

Looks like you need HPE Support to help you track it down.

But most likely it is some automation like SSMC that's doing it.

Venkatesh_SL
Advisor

Re: 0x0150006 authentication issue

Hello Customer,

MESSAGE CODE
0x0150006

TYPE
Authentication failure

MESSAGE
<number of fails> authentication failures in <n> secs

SUGGESTED ACTION
The CLI client unsuccessfully attempted multiple log ins within a short period of time. This alert is
likely due to an application trying to access the storage system with incorrect login credentials.
Please check the login credentials

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KAMBAR
Occasional Contributor

Re: 0x0150006 authentication issue

sorry guys for late reply, one of my colleague logged to the console and didn't logoff, on the next day his account disabled due to exp.  Didn't tried CLI as mentioned above, but hope it will fix my issue. 

thanks
Dardan
Trusted Contributor

Re: 0x0150006 authentication issue

Hello,

Had the same issue with a customer's array and the rootcause is easy to be determined by using CLI:
showeventlog -startt "2023-05-11 13:00" -endt "2023-05-11 14:41"
or
showeventlog -startt "2023-05-11 13:00" -endt "2023-05-11 14:41" -msg "Authentication failure"

i've created an article with detailed explanation and troubleshooting steps: 3PAR & PRIMERA AUTHENTICATION FAILURES IN SSMC

Hope this helps.
Cheers,
Dardan

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