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03-16-2017 10:48 AM
03-16-2017 10:48 AM
3PAR local notificacion
Hi,
I have a 3PAR management console (physical) with the following configuration:
Service Processor Onsite Customer Care - SPOCC:
Local Notification: Enabled
RAP Forwarding: Enabled
RAP Forwarding Advisory: RAP Forwarding shows ENABLED, yet it is not functional because the CCA is not set to OFF.
Service Processor - Customer Controlled Access:
Set Bi-directional HQ communications - remote access allowed
This console monitors an array 7400c.
I don't understand why it say "yet it is not functional because the CCA is not set to OFF."
CCA must be OFF ? Why ?
I 've recieved e-mails "Customer notification from HP ... Realtime Alert Process", and I know HPE support also can recieve notificacionts.
Please provide me any clues according your experience
Thanks
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