Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
3PAR StoreServ Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

8200 Both management ports are permanently up/down

SOLVED
Go to solution
victor-c
Advisor

8200 Both management ports are permanently up/down

Hi,  all

I need help. My 3PAR 8200 was connected to  HP 2610 switch and work fine. Yesterday the switch was changed to HPE 1950 and after both port on switch are permanently up/down. Ping not succesfull. I loose control to storage.

Can you recomend somtheing? 

I tried:

- to conect just 1 management port

- to connect direct to management port

Can I get out one node and insert back?

 

Thank you in advance

6 REPLIES
Dennis Handly
Acclaimed Contributor

Re: 8200 Both management ports are permanently up/down

Are you talking about ports 5783 and 5782 for remote CLI client or SSMC access?

Do you have ssh access?

victor-c
Advisor

Re: 8200 Both management ports are permanently up/down

I talking about phisical management port from controller. Both phisical link permanently up/down errors on ethernet switch. Respectively I don't have ssh.
Dennis Handly
Acclaimed Contributor

Re: 8200 Both management ports are permanently up/down

> Both physical link permanently up/down errors on Ethernet switch.

 

If that's the case, ssh would make a difference.

What happens when you go back to using HPE 2610 switch?

If that works, something wrong with your HPE 1950?

victor-c
Advisor

Re: 8200 Both management ports are permanently up/down

Tomorrow I will try to connect via other switch, or to set ports to 100mbps not auto. If will be without successful results, will remain just option force stop and start.
victor-c
Advisor
Solution

Re: 8200 Both management ports are permanently up/down

In final I made troubleshooting:

- try connect to mgmt port directly (notebook to port)

- connect to switch just one link (one from 2 mgmt ports)

- change port setting on switch (speed;, duplex, mdi)

- etc.

 

But, storage restart help me. 

nsnidanko88
Occasional Contributor

Re: 8200 Both management ports are permanently up/down

It's a bug. I've saw it on 3.2.2 MU3. It can be resolved by support: "Problem Resolution: cleared hang with onallnodes killal netc netcc "