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Alerting Emails - Update the "From" Field

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L1nklight
Valued Contributor

Alerting Emails - Update the "From" Field

When my 7450 sends alerts I've noticed the sender is formated like this:

 

RealtimeAlertProcess-SP(SerialNumber)@maildomain.com.

 

Is there a way to change the "RealtimeAlertProcess-SP(SerialNumber)" valume to something more meaningful to my organization? I looked in the SPOCC and I didn't find anything too useful.

3 REPLIES

Re: Alerting Emails - Update the "From" Field

Hi,

 

In Spocc You can change it under Setup >> system support information.

 

Link for the SP user guide below should give more details:

 

http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03606505

 

Regards,

 

PS

Regards,

PS
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L1nklight
Valued Contributor

Re: Alerting Emails - Update the "From" Field

I guess I am not seeing it? Here are the fields this section asks for:

 

11-26-2014 8-18-13 AM.png

 

Absolutely nothing about a sender address. Perhaps you were mistaken?

Noss
Occasional Advisor
Solution

Re: Alerting Emails - Update the "From" Field

You can override the 'From' address on the same page where you specify your MailHost in SPOCC-Setup Menu-Notification