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Cage2 degraded. Interface card 0 failed

 
hpuser99
Occasional Contributor

Cage2 degraded. Interface card 0 failed

have a cage in degraded state. It is something to do with the interface card. Is this an hardware failure? How do I replace this?

Error is Interface card 0 failed. (Interface Card firmware Unknown {0x0} )

All the disks in the cage are normal. Please see the attachments.

Thank you.

Capture (1).PNGCapture (2).PNG

3 REPLIES 3
Dardan
Advisor

Re: Cage2 degraded. Interface card 0 failed

Have you tried running a healthcheck to see for further errors?

From the screenshot above, I think you might need to refresh the cage's firmware. As all other values look good.
I would try to upgrade the firmware: upgradecage cage2

jstone415
Advisor

Re: Cage2 degraded. Interface card 0 failed

I woudl agree with Dardan, I have seen this before and as you have highlighted is most likely related to cage FW.

Paul28
HPE Pro

Re: Cage2 degraded. Interface card 0 failed

The firmware revisions are different on cage 2 

upgradecage cage2  or upgradecage -a

If that does fail, then you may need to log a cage with HPE support with the cage logs.

 

 

 


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