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Error during 3PAR 7200c initialization

Davide Depaoli_3
Valued Contributor

Error during 3PAR 7200c initialization

Hello, I haver just configured a SP for a 3PAR 7200c.

Now is started the array initialization wizard, but is locked on following error (see also attached picture):

 

Error: The cache server is waiting for the system manager to finish reporting the system configuration and status

 

Ther array has only one enclosure (base system) with 10 1.2TB hdd

 

This is my first 3PAR setup and I don't know how solve this.

thanks in advance

regards davide

 

 

8 REPLIES
Torsten.
Acclaimed Contributor

Re: Error during 3PAR 7200c initialization

I have never seen this message before, maybe you just need to wait a couple of minutes?


Hope this helps!
Regards
Torsten.

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Davide Depaoli_3
Valued Contributor

Re: Error during 3PAR 7200c initialization

I'm waiting for about one hour. I have also powered off the array without luck.

 

Davide Depaoli_3
Valued Contributor

Re: Error during 3PAR 7200c initialization

After a new power off/on the error is that node0 appears to be offline

Davide Depaoli_3
Valued Contributor

Re: Error during 3PAR 7200c initialization

I have told to HP that that asked me to check the node green LED. On node0 was solid green, and on node1 was blinking; it seems that the cluster is not correctly configured.

Asked me to connect to the console and use the option #6 on both nodes to reset the configuration.

After that both leds are solid green, but as soon as I run the initialization wizard from SP, one led come back to blinking.

 

SP and Both nodes are connected to the same switch. TCP/IP are configure as follow:

 

network: 10.10.xxx.xxx

mask:  255.255.252.0

def. gw:  10.10.3.254

 

SP ip address: 10.10.0.104

3PAR ip address must be: 10.10.0.105

 

There is something wrong to the network configuration ?

I also have tried to connect SP, 3PAR and my pc to the standalone switch, but it did not work.

 

Any idea ? Is possible to fully setup and initialize the array from console and then connect it to SP ?

tnx

davide

Davide Depaoli_3
Valued Contributor

Re: Error during 3PAR 7200c initialization

Now I'm trying to use the direct serial console connection.

Have done option #6 on both nodes to wype the configuration, and then option #1 to run ootb setup.

The system is in "waiting for the cluster to form" and cannot go forward. Both nodes led are solid green.

 

thank you to all can help me

 

 

Torsten.
Acclaimed Contributor

Re: Error during 3PAR 7200c initialization

As a very first step I would double check the cabling between nodes and nodes and enclosures. Looks like a communication issue between the nodes.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Dennis Handly
Acclaimed Contributor

Re: Error during 3PAR 7200c initialization

If you have access to the CLI, you might try using: showsysmgr -d

Davide Depaoli_3
Valued Contributor

[SOLVED] Re: Error during 3PAR 7200c initialization

HP today replaced the enclosure and everything started to work perfectly !

Was an hardware issue on the backplane, that did not allow two nodes to communicate.

 

Thanks to all

Davide