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Exchange Recovery Manager Restore Errors: Start Index


Exchange Recovery Manager Restore Errors: Start Index

Hi Everyone,


I am trying to help a customer in Sweden with doing a Point of Failure restores.  The are getting the following error: start index can not be larger than lenght of string. Parameter name: start index.  I also took a screen shot of the error it is attached.  They have no issue restoring point of time forks fine.  Can someone help with this please.  Thanks in advance.


Serhat Turker


Re: Exchange Recovery Manager Restore Errors: Start Index

Customer just send me an update that may help with this also.   He says the policy to delete the Virtual Copies not working.




I have found some other things.


  1. I created a policy for expiration of Virtual Copies but they never expire.
  2. Then we found a lot of empty folders (81 folders) created on mailbox server in C:\

I guess those folders are related to HP RME.