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09-09-2018 07:11 PM
09-09-2018 07:11 PM
Getting error when using CIM query to get 3PAR storage volumn information
I tried to use the following CIM query to get 3PAR storage volume information
Object: StorageSystem{Name='GenericSystem'}
Query: .CIM_SystemDevice{ResultClass=CIM_StorageVolume}
but I got an error: CIM_ERR_NOT_SUPPORTED: Unrecognized intrinsic method: StorageSystem
Is there anything wrong with this query? What will be the correct CIM query parameter to get 3PAR storage volume data ?
Thank you.
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09-12-2018 05:33 AM
09-12-2018 05:33 AM
Re: Getting error when using CIM query to get 3PAR storage volumn information
Hello nwjoe,
Could you cross check the HPE 3PAR CIM API Programming Reference (https://support.hpe.com/hpsc/doc/public/display?docId=c03618129) and ensure you are using the correct classes in the query?
I am an HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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09-13-2018 07:56 AM
09-13-2018 07:56 AM
Re: Getting error when using CIM query to get 3PAR storage volumn information
Hello veeyarvi,
Thanks for your response. I clicked on the CMI API reference link you sent, it didn't show any document, only shows a support feedback page. Can you please resend the link to the latest API document?
I found a 3par CMI API reference pdf file from https://community.hpe.com/hpeb/attachments/hpeb/3par/324/1/CIM_prog_3.1.2.pdf
I believe I use the correct API, but still get the error.
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09-13-2018 10:20 PM - edited 09-13-2018 10:20 PM
09-13-2018 10:20 PM - edited 09-13-2018 10:20 PM
Re: Getting error when using CIM query to get 3PAR storage volumn information
Hello @nwjoe,
Please find the correct link for CMI API reference document shared by veeyarvi:
https://support.hpe.com/hpsc/doc/public/display?sp4ts.oid=null&docLocale=en_US&docId=emr_na-c03618129
If you find this information helpful, please click on Kudo (Thumbs Up) and if it resolves your issue then please mark this solution as Accepted.
Best Regards,
Neha_K
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09-16-2018 05:23 PM
09-16-2018 05:23 PM
Re: Getting error when using CIM query to get 3PAR storage volumn information
Both those links fail in firefox. There was another post complaining about getting to feedback only and I was able to see the document by using chrome.
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09-18-2018 06:11 AM
09-18-2018 06:11 AM
Re: Getting error when using CIM query to get 3PAR storage volumn information
Hello nwjoe,
I am not a CIM expert; but aren't we using TPD_StorageSystem (as array) and TPD_StorageVolume? What I see in the programming guide is all the classes are starting with TPD instead of CIM. Ignore if I am wrong.
You may choose to log a support case with HPE if you need to get this rectified urgently.
I am an HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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11-30-2018 09:25 AM
11-30-2018 09:25 AM
Re: Getting error when using CIM query to get 3PAR storage volumn information
It looks like you're using cim_query2 in ServiceNow. StorageSystem{Name='GenericSystem'} should be replaced by the identifier of the storage array. Something like
CIM_ManagedElement{CreationClassName='TPD_StorageSystem',Name='0123456789ABCDEF'}
You can find the identifier by making the Classification/Arrays query. Double click on the storage array in the result.