HPE 3PAR StoreServ Storage
1752734 Members
5552 Online
108789 Solutions
New Discussion

HP 3PAR S400 - Failed PD, Two PD's referencing same Cage, Mag, Drive

 
trireed
Visitor

HP 3PAR S400 - Failed PD, Two PD's referencing same Cage, Mag, Drive

I got two PD's 91, 141 looking at same location 2:2:3, had a disk fail PD91. Replaced but resume failed saying the new PD141 failed.  Tried unmark and rerunning servicemag start but command will fail and not succeed.  
 
If you put the -PDID # is says to many disks on SLED
 
 servicemag start -log -wait -pdid 141 
Are you sure you want to run servicemag?
 
select q=quit y=yes n=no: y
 
servicemag start -log -wait -pdid 141
 
... servicing disks in mag: 2 2
 
...      normal disks:  WWN [5000C50019B03CD7] Id [89]  diskpos [1]
 
....................    WWN [5000C50010C719A3] Id [90]  diskpos [2]
 
....................    WWN [5000C50010C8DA18] Id [112]  diskpos [0]
 
...  not normal disks:  WWN [5000C50019B74022] Id [91]
 
....................    WWN [5000C5001997DB2F] Id [141]  diskpos [3]
 
... relocating chunklets to spare space...
 
... relocating chunklets from degraded raid sets to spare space
 
... logging chunklets from pd WWN [5000C50019B03CD7] Id [89]
 
... logging chunklets from pd WWN [5000C50010C719A3] Id [90]
 
... logging chunklets from pd WWN [5000C50010C8DA18] Id [112]
 
2014-09-09 18:01:14.00 CDT {32107} Assertion failed: m->psvc_count > 0 && m->psvc_count <= MAX_DISKS
 
_PER_SLED
 
PANIC [pid: 32107, thread: 32107]: Assertion point: file: cmd_servicesled.c, line: 3032
 
 
Tried unmarking and running servicemag start 2 2 but would not succeed either, it would fail.
 
 
 
 
PTCESDSAN02 cli% showpd -p -cg 2 -mg 2 -i
 Id CagePos State    ----Node_WWN---- --MFR-- ---Model---- -Serial- -FW_Rev--
 89 2:2:1   degraded 5000C50019B03CD7 SEAGATE ST31000340NS 9QJ5LSR6 XR38,1609
 90 2:2:2   degraded 5000C50010C719A3 SEAGATE ST31000340NS 9QJ31MWR XR38,1609
112 2:2:0   degraded 5000C50010C8DA18 SEAGATE ST31000340NS 9QJ33ESX XR38,1609
141 2:2:3   failed   5000C5001997DB2F SEAGATE ST31000340NS 9QJ5GHQD XR38,1609
 
showpd -c -failed -degraded
                                        ------- Normal Chunklets -------- ---- Spare Chunklets ----
                                        - Used - -------- Unused -------- - Used - ---- Unused ----
 Id CagePos         Type State    Total OK  Fail Free Uninit Unavail Fail OK  Fail Free Uninit Fail
 89 2:2:1           NL   degraded  3724  0     0    0      0    3617    0  0     0    0      0    0
 90 2:2:2           NL   degraded  3724  0     0    0      0    3617    0  0     0    0      0    0
 91 4294967290:0:0  NL   failed    3724  0     0    0      0     140 3584  0     0    0      0    0
112 2:2:0           NL   degraded  3724  0     0    0      0    3617    0  0     0    0      0    0
141 2:2:3           NL   failed    3724  0     0    0      0    3617    0  0     0    0      0    0
---------------------------------------------------------------------------------------------------
  5 total                         18620  0     0    0      0   14608 3584  0     0    0      0    0

 

 

 

 

Other info:  Tried dismisspd 91

 

showpdch 91
Pdid Chnk LdName LdCh State Usage Media Sp Cl From To

-----------------------------------------------------

Total chunklets: 0

 

 

dismisspd 91
Error : Pd id 91 is referenced by chunklet 0:125

 

 

 

2 REPLIES 2
Dennis Handly
Acclaimed Contributor

Re: HP 3PAR S400 - Failed PD, Two PDs referencing same Cage, Mag, Drive

What 3PAR OS version are you on?  2.3.1 or 3.1.1?

Have you talked to Support yet, your system seems very sick with PD 91.

 

>Error : Pd id 91 is referenced by chunklet 0:125

 

To find all of these from PD 91:

showpdch | grep 91:

amir_sh
Frequent Advisor

Re: HP 3PAR S400 - Failed PD, Two PDs referencing same Cage, Mag, Drive

hi

 

 

i can fix it.

 

 

amir.hptech@gmail.com