3PAR StoreServ Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk

 
Venkatesh_SL
HPE Pro

HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk

HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk

Questions/Symptoms
SYMPTOM:There was failure on node disk and after replacement of disk, the node boots to 3PAR login prompt but unable to locate home directory and gives console menu.
3PAR(R) InForm(tm) OS 3.1.2.278 (none) ttyS0
(none) login: console
Password:

3PAR Console Menu (none) 3.1.2.278
1. Out Of The Box Procedure
2. Re-enter network configuration
3. Update the CBIOS
4. Enable or disable CLI error injections
5. Perform a Node-to-Node rescue
6. Set up the system to wipe and rerun ootb
7. Cancel a wipe
8. Perform a deinstallation
9. Update the system for recently added hardware (admithw)
10. Check system health (checkhealth)
11. Exit

When tried to perform node rescue by using option 5, it gives below error:
Could not open connection to CLI server process tpdtcl, it has not yet started or has failed.

Informed to perform node rescue from working node but failed again.
root@xxxxxxx-1 Tue Aug 13 01:56:41:~# startnoderescue –node 0
Node rescue from node 1 to node 0 started.
root@xxxxxxx-1 Tue Aug 13 01:57:43:~# showtask
4723 node_rescue node_0_rescue failed

Cause
CAUSE:It seems new node0 disk came with old OS and hence node rescue is failing.
Answer/Solution
FIX:Finally executed below command from problamatic node Whack> and it got booted and joined the cluster.
Whack>unset sys_serial
Whack>ahci init
Whack>ide erase
Whack>reset


I am an HPE Employee
If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.