HPE 3par 8440 SP4.4 MU9 to 4.5

[deloloz]

Hello Dears, i want to upgrade 3par OS, first i wanna upgrade SP 

i start upgrade from 4.4.0 MU3 to 4.4 MU9 sucessfully step by step,

but we couldnt upgrade 4.4 MU9 to 4.5 

i have two file 4.5 MU4 and 4.5Mu5 , both of them not working.

please help  

log : 

begin update /sp/prod/data/updates/sp/4.5.0.GA-107/
Starting SP Upgrade.
Acquired upgrade lock for Phase 1 of UPDATE operation.
Released upgrade lock from Phase 1 of UPDATE operation.
Acquired upgrade lock for Phase 2 of UPDATE operation.
--- 2019/12/02 204836 sp41update starting, type=base, dist=/sp/prod/data/updates/sp/4.5.0.GA-107/
--- 2019/12/02 204836 sp41installer starting, type=base, dist=/sp/prod/data/updates/sp/4.5.0.GA-107/
Deleting log file of previous SP update
--- Validating SP 4.5 prerequisites ..
Mon Dec 2 204836 2019

Checking pre-requisites for the SP 4.5 upgrade ...

ERROR Upgrade from current SP version SP-4.4.0 to SP version 4.5.0 is not supported for user 3parcust.

--- 2019/12/02 204836 sp41update ending, rc=1
Released upgrade lock from Phase 2 of UPDATE operation.
Upgrade rc=1
Update failed

[Torsten. · Accepted solution]

You need to be user spvar.

You always need the physical image for any upgrade.

If you wait a few days, you can use SP 5.0.6 and upgrade directly from SP 4.4.