HPE Enterprise Support, option to give other users access to SAIDs

[Athome]

Hi!

Is there an option to give other users (HPE passport accounts) access to one passport-account SAIDs  (like a guest-access or user/access) this would be very helpful as I work as a consultant and often open SRs on behalf of my customers both for servers, storage and switches.

A

[Cali]

Yes, you can register a Device or SAID with Option "Single" or "Multiple".
Always choose Multiple.

If you choose Multiple other Passport Users can also register this Device/SAID and than geht Software oder handle Cases for this.

I am Partner and did this for many Customers that I manage.