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HPE Enterprise Support, option to give other users access to SAIDs

Athome
Advisor

HPE Enterprise Support, option to give other users access to SAIDs

Hi!

Is there an option to give other users (HPE passport accounts) access to one passport-account SAIDs  (like a guest-access or user/access) this would be very helpful as I work as a consultant and often open SRs on behalf of my customers both for servers, storage and switches.

 

A

1 REPLY
Cali
Honored Contributor

Re: HPE Enterprise Support, option to give other users access to SAIDs

Yes, you can register a Device or SAID with Option "Single" or "Multiple".
Always choose Multiple.

If you choose Multiple other Passport Users can also register this Device/SAID and than geht Software oder handle Cases for this.

I am Partner and did this for many Customers that I manage.

That was not planned in this way.