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Insert New Disk to 3par

mrnaderdep
Occasional Collector

Insert New Disk to 3par

Hi I am using a HPE 3PAR StoreServ 7200 with 16 disk and 8 empty hdd bays. So I am going to add 4 new disk. I inserted new disks and did every single step right, but somehow it says “degraded” in status for a while and then “Failed”. What can I do? Thanks a lot, and sorry for bad english.

10 REPLIES
Dennis Handly
Acclaimed Contributor

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

What does "showpd -s" show for those failed/degraded disks?

What HPE 3PAR OS are you using?

mrnaderdep
Occasional Collector

Re: Insert New Disk to 3par

showpd -s is showing the hdd's without pid and degraded. i'm using 3Par OS 3.2.1 MU2.

Dennis Handly
Acclaimed Contributor

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

>showpd -s is showing the PDs without ID and degraded.

 

Please provide the output, which has details we need.

mrnaderdep
Occasional Collector

Re: Insert New Disk to 3par

there is no way that i could run "showpd -s" remotly because of Security Considerations and i can not go to that building untill next week. but here is the screenshot of adding Procedure.

Dennis Handly
Acclaimed Contributor

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

Your error says there is "There is no current firmware listed" when it tried to do an upgradepd.

What is the model of those disks?  showpd -i -w that-WWN

Do you have some patches you need to install to use those disks?

 

mrnaderdep
Occasional Collector

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

this is showpd -s

MEFA-3PARA cli% showpd -s
Id CagePos Type -State- --------Detailed_State-------- -SedState--
--- 0:22:0 unknown failed vacated,invalid,inquiry_failed not_capable
--- 0:23:0 unknown failed vacated,invalid,inquiry_failed not_capable
--- 1:22:0 unknown failed vacated,invalid,inquiry_failed not_capable
--- 1:23:0 unknown failed vacated,invalid,inquiry_failed not_capable
0 0:0:0 FC normal normal not_capable
1 0:1:0 FC normal normal not_capable

and this is showpd -i -w

MEFA-3PARA cli% showpd -i -w 5000C50095DABA90
Id CagePos State ----Node_WWN---- --MFR-- -----Model------ -Serial- -FW_Rev- Protocol MediaType -----AdmissionTime-----
--- 0:22:0 failed 5000C50095DABA90 SEAGATE STHB0600S5xeN010 S420LY1F 3P00 SAS -- -----------------------
-------------------------------------------------------------------------------------------------------------------------
1 total

Dennis Handly
Acclaimed Contributor

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

>I'm using 3PAR OS 3.2.1 MU2.

>5000C50095DABA90 SEAGATE STHB0600S5xeN010 S420LY1F 3P00 SAS

 

Looks like you need 3.2.1 MU5 or possibly an earlier patch.

mrnaderdep
Occasional Collector

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

how can i get that patch? is there any iso files?

Dennis Handly
Acclaimed Contributor

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

>how can i get that patch?

 

You'll need to talk to HPE Support.  And find out why you got disks you can't use without a patch.

Gary_L
HPE Pro

Re: Insert new disk to HPE 3PAR: There is no current firmware listed

For that drive, STHB0600S5xeN010 on a system running 3.2.1 you need to be at the minimum of 3.2.1 MU3 plus P23.  Patches are installed with no disruption to the environment and do not include node reboots.

You should be able to log on to HPE Support Center and download the patch.

Regards,
Gary

I am an HPE Employee