Insight Control storage for vmware and 3PAR

[Stefano Colombo]

I'm trying to configure the Insight Control Storage software 7.1.1 for managing 3PAR from the vcenter server 5.1

When I try to add the 3par on the storage portal I get the following error

Error occurred while retrieving managed arrays of type HP 3PAR with parameters hostname: 172.19.200.1 Username: vmwadmin WBEMException: CIM_ERR_FAILED (CIM_ERR_FAILED: ProviderLoadFailure (/opt/tpd/lib/libTPD_StorageSystemProvider.so:TPD_StorageSystemProvider):Cannot load library, error: /opt/tpd/lib/libTPD_EthPortProvider.so.1: undefined symbol: _ZN7Pegasus24TPD_InternalCacheService22getClassFromRepositoryERNS_8CIMClassERKNS_16OperationContextERKNS_16CIMNamespaceNameERKNS_7CIMNameEbbbRKNS_15CIMPropertyListE).

Can anyone help on this ?

thanks

P.S.This thread has been moved from Storage>General to Storage Area Networks (SAN) (Enterprise)- HP Forums Moderator

[Dennis Handly]

>/opt/tpd/lib/libTPD_StorageSystemProvider.so:TPD_StorageSystemProvider):

Cannot load library, error: /opt/tpd/lib/libTPD_EthPortProvider.so.1: undefined symbol: _ZN7Pegasus24TPD_InternalCacheService22getClassFromRepositoryERNS_8CIMClassERKNS_16OperationContextERKNS_16CIMNamespaceNameERKNS_7CIMNameEbbbRKNS_15CIMPropertyListE).

This looks like your problem.  You have a mismatch in versions of your shlibs.

Under what OS version are you running this?