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Insight Control storage for vmware and 3par

Stefano Colombo
Frequent Advisor

Insight Control storage for vmware and 3par

I'm trying to configure the Insight Control Storage software 7.1.1 for managing 3PAR from the vcenter server 5.1

When I try to add the 3par on the storage portal I get the following error

 

Error occurred while retrieving managed arrays of type HP 3PAR with parameters hostname: 172.19.200.1 Username: vmwadmin WBEMException: CIM_ERR_FAILED (CIM_ERR_FAILED: ProviderLoadFailure (/opt/tpd/lib/libTPD_StorageSystemProvider.so:TPD_StorageSystemProvider):Cannot load library, error: /opt/tpd/lib/libTPD_EthPortProvider.so.1: undefined symbol: _ZN7Pegasus24TPD_InternalCacheService22getClassFromRepositoryERNS_8CIMClassERKNS_16OperationContextERKNS_16CIMNamespaceNameERKNS_7CIMNameEbbbRKNS_15CIMPropertyListE).

 

 

Can anyone help on this ?

thanks

 

 

P.S.This thread has been moved from Storage>General to Storage Area Networks (SAN) (Enterprise)- HP Forums Moderator

1 REPLY
Dennis Handly
Acclaimed Contributor

Re: Insight Control storage for vmware and 3PAR

>/opt/tpd/lib/libTPD_StorageSystemProvider.so:TPD_StorageSystemProvider):

Cannot load library, error: /opt/tpd/lib/libTPD_EthPortProvider.so.1: undefined symbol: _ZN7Pegasus24TPD_InternalCacheService22getClassFromRepositoryERNS_8CIMClassERKNS_16OperationContextERKNS_16CIMNamespaceNameERKNS_7CIMNameEbbbRKNS_15CIMPropertyListE).

 

This looks like your problem.  You have a mismatch in versions of your shlibs.

Under what OS version are you running this?