Not able to install; HPE 3PAR VSS provider for Microsoft Windows

[Syedfurquan]

Hello,

I am trying to install HP 3PAR VSS for Microsoft Windows X64. in the installation process  after entering the StoreServ details & Credentials it gives me error :
Error: Failed to run InForm CLI command to create password file. The System cannot find the file specified  C:\Users\Administrator\.hp3par

HP 3PAR CLI is installed and I am able to login the the storeserv successfully. 

DP CM = windows 2012 r2, A.09.06

Client= Windows 2008 r2; A.09.06

Any help how to fix this issue.

Regards,

[Sebastian.Koehler]

Hi Syedfurquan,

the 3PAR VSS provider requires you to save the array certificate to a file to identify the system. This is usually stored in %USERPROFILE%\.hp3par.

Saving a Certificate File to a Directory
To save a certificate exception file to a directory where the CLI server will look for certificate
information. When the CLI server certificate is not verified by the certificate file, then the CLI
looks for this information in the certificate exception file.
- The -certdir global option.
- The TPDCERTDIR environment variable.

Check the 3PAR CLI manual for details on how this is done.

HPE 3PAR Command Line Interface Administrator's Manual HPE 3PAR OS 3.2.2 MU2
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04204251

Regards,
Sebastian Koehler

[Dennis Handly]

>HPE 3PAR CLI is installed and I am able to login the the storeserv successfully. 

If you are able to connect with the remote CLI client, your cert or exception should already be in your .hp3par folder.

Are you logged onto Administrator as in : C:\Users\Administrator\.hp3par

>This is usually stored in %USERPROFILE%\.hp3par.

FYI: In the future, this will be changed to ".hpe3par"

[Syedfurquan]

Hi,

Yes I can See a file "excp" in the folder C:\Users\Administrator\.hp3par but still get the same error while installing HPE 3PAR VSS.

Regards,

[Sebastian.Koehler · Accepted solution]

Please add C:\Program Files (x86)\Hewlett-Packard\HP 3PAR CLI\bin to the PATH variable and try again. You will most like need to logout and login again.

Regards,
Sebastian Koehler

[Syedfurquan]

Thanks Sebastian & Dennis for the help.

Adding the path variable fix the issue.

Regards,

Syed