SSMC Linux Upgrade 2.1.0 to 2.2.0 Fail

[NeilGascoigne]

Simple problem

CentOS 7 server

SSMC 2.1.0 installed

After doing:

chmod 755 hpssmc-2.2.0.17795-0.x86_64

./hpssmc-2.2.0.17795-0.x86_64

Accept EULA

I get

"The package hpssmc-2.1.0.16411-0.x86_64 (which is newer than hpssmc-2.2.0.17795-0.x86_64) is already installed."

Which is dumb. How to fix?

[NeilGascoigne · Accepted solution]

The answer is this:

yum remove hpssmc (old data will be preserved)

./HPSSMC-2.2.0.17795-linux-x86_64.bin.HPb

When prompted:

Do you want to keep the old SSMC data? (Enter Yes or No):
Please answer Yes or No.

Basic technote missing from the documentation?

[Sheldon Smith]

If you need to uninstall SSMC 2.1, the procedure is:
1. Log in as a super user.
2. Run the following script: /opt/hp/ssmc/uninstall.sh
as documented in the HP 3PAR StoreServ Management Console Administrator Guide.

Note: While I work for Hewlett-Packard, all of my comments (whether noted or not), are my own and are not any official representation of the company.

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