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SSMC reports errors

Bart_Heungens
Honored Contributor

SSMC reports errors

I did a clean installation of SSMC on a clean Windows 2012 VM. Everything works fine except in the Reports section. When I run a report like CPG space, it works fine. However when I take a report on performance statistics I get the following error:

 

HTTP Error from server [500]

 

<html>< head>< meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>< title>Error 500 Server Error</title>< /head>< body><h2>HTTP ERROR 500</h2>< p>Problem accessing /performancereports/REST/performancereportsviewservice/vlun/perf/historical/report/668B20F0-C3AB-445E-8E87-29918978C10E. Reason:< pre> Server Error</pre></p><h3>Caused by:</h3><pre>org.jboss.resteasy.spi.UnhandledException: java.lang.NumberFormatException: For input string: "5,6" at org.jboss.resteasy.core.ExceptionHandler.handleApplicationException(ExceptionHandler.java:76) at org.jboss.resteasy.core.ExceptionHandler.handleException(ExceptionHandler.java:212) at org.jboss.resteasy.core.SynchronousDispatcher.writeException(SynchronousDispatcher.java:149) at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:372) at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:179) at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service

 

Anyone else has seen this and found a solution?

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3 REPLIES
Cali
Honored Contributor

Re: SSMC reports errors

Seem to be a Bug.

I got the same error on multiple Customer Sites.

 

It always works if I coose the other Time selection option.

(There are two Options)

 

That was not planned in this way.
Bart_Heungens
Honored Contributor

Re: SSMC reports errors

I just tried all the time options... Always the same error.

 

In the past HP tools were 'sensitive' to regional settings (since I am not in the US) but  I changed all my regional settings to English-US, reinstalled SSMC... Still not working...

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Tinux
Advisor

Re: SSMC reports errors

I ran into exactly the same problem on a Windows 2012 VM

Even the release note suggests to set the regionals to English/US, but with the same result.

 

However I also installed it on a Linux CentOS VM.

And guess what: it works like a charm !!

 

[root@XXXXXXX etc]# cat redhat-release

CentOS Linux release 7.0.1406 (Core)

[root@XXXXXXX etc]# localectl status
   System Locale: LANG=en_US.UTF-8
       VC Keymap: us
      X11 Layout: us

 

Martijn