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reset defult password console

 
arashk
Occasional Visitor

reset defult password console

hi guys

i cant login to console (mfg port) with defult password(user: console pass: cmp43pd) after successful upgrade to os ver: 3.2.2.390-EMU2 on to 3par 7400

how to change this password becuse i need to wipe 2 storage 7400 and this problem exists on both devices.

i can connect to storage with ssh and 3par sccm

please guide me

13 REPLIES 13
Cali
Honored Contributor

Re: reset defult password console

After the Update, the Password is now encypted.

You can Call the Support and they give you a Time-Stamped One-Time Password.

 

 

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
arashk
Occasional Visitor

Re: reset defult password console

tnx for answer my friend

If we consider this scenario is correct.
So why the password is changed? For some reason I can't contact to help center.
Can you send on this link reference?or another way to solve this problem?

 

 

 

Dennis Handly
Acclaimed Contributor

Re: Reset StoreServ default console password

Cali
Honored Contributor

Re: Reset StoreServ default console password

In the Past the Serial Login use a public known password.

So everyone who have Serial Access can login to the System.

Some Customer using "Serial to LAN"  converter.

This Issue was fixed ba a Firmware Update, now after the Setup, the Password is encrypted.

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
Furshet
Advisor

Re: reset defult password console

There is one option to reset password. Contact me via PM. 

Alex rogozin
Occasional Advisor

Re: reset defult password console

same issue here - have  8440 with unknown passwords; boot loader has a password as well so root password is not easy to reset.

i could take out sata ssd boot disk and stick it into another pc, but perhaps somebody has less invasive solution? 

many thanks!

smartanas
Occasional Advisor

Re: reset defult password console

dear sir

kindly informed you that we have issue for acces 3par 8200 with user console

3PAR(R) InForm(tm) OS 3.3.1.648 MXN6092BLR-1 ttyS0
MXN6092BLR-1 login:
3PAR(R) InForm(tm) OS 3.3.1.648 MXN6092BLR-1 ttyS0
MXN6092BLR-1 login: console
Password:
Password:

 

 

Login incorrect
MXN6092BLR-1 login:
L
3PAR(R) InForm(tm) OS 3.3.1.648 MXN6092BLR-1 ttyS0
MXN6092BLR-1 login:

 

and ssmc user 3paradm

please help me

mahmoud gad

**personal info erased**

 

 

Re: reset defult password console

I am afraid that you will need to contact HPE support to get help.

Default root- or console- access is, for good reasons, not shared, or simply not available ( usually a time-based password, only available to HPE-support people ) as this would be a security hole.

 

 

I am an HPE Employee

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Mahesh202
HPE Pro

Re: reset defult password console

Hi Arashk

I request you to have a look couple of videos listed below using the URLs on how to reset the password.

  1. https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00000398en_us
  2. https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00000304en_us

Hope this helps.!!

Regards
Mahesh.

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I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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