3PAR StoreServ Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

support for me with 3PAR Management console

 
SOLVED
Go to solution
Vondermort
Occasional Contributor

support for me with 3PAR Management console

Hi Everybody,

 

i have a Storage 3Par 7200c, when i create a CPG in mangement console, Error " Can not retrieve any device type for..." ( Picture attach) and i do not create CPG, while I have 20 physical drives.

 

Who can help me?, Please :(

9 REPLIES

Re: support for me with 3PAR Management console

It's a known bug

 

Just close and re-open Management Console. This should fix your issue.

Solution

Re: 3PAR Management console shows degraded status (admin VV not mounted)

>Degraded: The PR is currently getting data from the internal drive on node 0, ...

 

You need to switch to the CLI.  Your system seems real sick.  Seems similar to what I just saw yesterday.

 

What do these commands show?

showvv -s

showld -s

showpd -s

checkhealth -detail

 

>This should fix your issue.

 

Perhaps for the IMC but NOT for the array.

Vondermort
Occasional Contributor

Re: 3PAR Management console shows degraded status

Thanks for your support, i know error it, i no set licence. I set license but make other error.

" the admin volume  must be available to set the license key" ( Att file)

 

help me, please!

 

Thank you very much

Re: 3PAR Management console shows degraded status (admin VV not mounted)

>"the admin volume  must be available to set the license key"

 

Your system is seriously sick and most likely needs Support to be involved.

Please use the remote CLI client or ssh access, to do the above commands and provide the output.

Vondermort
Occasional Contributor

Re: 3PAR Management console shows degraded status (admin VV not mounted)

Do you support for me using teamview???

Vondermort
Occasional Contributor

Re: 3PAR Management console shows degraded status (admin VV not mounted)

I attach file show CLI

 

showvv -s

showld -s

showpd -s

checkhealth -detail

 

Thanks!

Re: 3PAR Management console shows degraded status (admin VV not mounted)

>attach file show CLI

 

It would be much better to attach text files.  I can't cut&paste or grep out of pictures.

 

>showvv -s

>showld -s

 

The first thing you need to do is: admithw

This will create the admin VV.

 

>showpd -s

 

I didn't see any?  I see at least 10 PDs that need to be admitted.

 

>checkhealth -detail

 

Perhaps all you need is admithw.

Vondermort
Occasional Contributor

Re: 3PAR Management console shows degraded status (admin VV not mounted)

I sent to you file Text CLI, and after run command "admithw" License was added. however, i login to 3PAR management console using acc "3paradm", error " Invalid user 3paradm. ( Picture att), despite that I still to normal.I am not wrong password.

 

I want to change the password, then how?

 

Thanks!

Re: 3PAR Management console shows degraded status (admin VV not mounted)

>I want to change the password, then how?

 

Try the default password for 3paradm?  admithw may have reset it.