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09-08-2017 05:57 AM
09-08-2017 05:57 AM
HPE Enterprise Support, option to give other users access to SAIDs
Hi!
Is there an option to give other users (HPE passport accounts) access to one passport-account SAIDs (like a guest-access or user/access) this would be very helpful as I work as a consultant and often open SRs on behalf of my customers both for servers, storage and switches.
A
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09-12-2017 01:14 AM
09-12-2017 01:14 AM
Re: HPE Enterprise Support, option to give other users access to SAIDs
Yes, you can register a Device or SAID with Option "Single" or "Multiple".
Always choose Multiple.
If you choose Multiple other Passport Users can also register this Device/SAID and than geht Software oder handle Cases for this.
I am Partner and did this for many Customers that I manage.