LUNs not detected in VMware SRM

[Linux-]

Hi, all.

I configured Array-based SRM.

The SRA was installed on the VMware SRM servers(Main,DR), and the Array pair for Main and DR was connected normally.

Then I created a Remote copy group.

However, VMware SRM can't find Device (LUN). Nothing appears in the list.

In the past, I turned off the Auto Failover feature among the Remote Copy group features, and I saw a LUN in SRM, but this time I turned off the Auto Failover feature and the LUN doesn't appear in the list.

SRA compatibility or connectivity is normal.
I think there is a problem in the 3PAR Remote Copy group.
Is there anything I'm missing?

Thank you for ADVICE me !

[sbhat09]

Hello,

This requires logs and configuration analysis in detail. And also VV type, OS, versions, and some test results. Opening a support case will be more appropriate in this scenario.

Regards,

Srini