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SSMC web page is not working after reboot SSMC Appliance

 
Marcel765
Occasional Collector

‎06-30-2020 01:59 AM

‎06-30-2020 01:59 AM

SSMC web page is not working after reboot SSMC Appliance

Hi, I'm new to 3par and I tried to renew custom SSL certificate. The last step was to restart SSMC which I did in "HPE 3PAR StoreServ Management Console" with "Reboot SSMC Appliance". Now I the web interface on https://ip:8443 is not reachable.

I have tried to run "Start SSMC Services" and it displays the services were started, but nothing changed.

Running services are ssmc, ultron, vmcp and rng-tools is with "?".

Thank you for your advice.

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Dardan
Trusted Contributor

‎06-30-2020 06:43 AM

‎06-30-2020 06:43 AM

Re: SSMC web page is not working after reboot SSMC Appliance

Hello,

it's most likely that the new certificate hasn't been applied correctly. Have you checked the logs for any certificate related issues?
Cheers,
Dardan

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sbhat09
HPE Pro

‎06-30-2020 07:05 AM

‎06-30-2020 07:05 AM

Re: SSMC web page is not working after reboot SSMC Appliance

Hi Marcel,

Is the port 8443 enabled already?

Regards,

Srini


I am an HPE Employee

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