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Can a cloud broker make your cloud integration painless?


By: Ronda Swaney

As enterprises shift to cloud services, the challenge comes in getting applications—both on- and off-premise—to access and share the same data. Cloud integration allows multiple applications to share and communicate directly or via third-party apps.

Cloud brokering approach servicesChallenges of integration

What makes the integration process so challenging? "Lack of interoperability standards," says Sita Lowman, HP Helion Enterprise Solutions on-demand offering leader. "There is no single accepted method in place today. Because of this, integration requires tooling and processes to enable the proper exchange of information." The scope and breadth of these integrations can be both a time and money drain on the enterprise. The cloud broker's aim is to prevent that drain.

The magnitude of connections that IT departments must now manage can be mind-boggling. Enterprises are asking their cloud brokers to navigate all these intricate combinations. A cloud broker may not possess enough magic to make cloud integration painless, but they can make the process easier.

Benefits of going with a cloud broker

Cloud integration can be "complicated, time-consuming, and frustrating if you don't do it day in, day out," says Lowman. "An experienced cloud broker understands the IT landscape from a broad perspective, not just a single provider's point of view."

Having that broad perspective is just one benefit of using a cloud broker. Other benefits of cloud brokers include:

  • Quick provisioning across multiple providers
  • Efficient workload moves from one provider to another
  • Right-sizing from start to finish: placing the right application in the right cloud, at the right service level, and at the right price

What are the essential steps during an integration, and how can the cloud broker ensure success? "Create a system to manage the basics for billing, reporting, provisioning, monitoring, and ITSM (IT service management). Establish a solid working relationship with each provider that includes the right technical people. Openly share your thoughts on how the integration will be handled on your side, but remember, each provider will have a different view that you must take into consideration," advises Lowman.

Assessing your integration

The ultimate test of success will be the customer experience. Lowman says, "Service delivery must be flexible, reusable, and cost-effective to support a customer-friendly experience. Your customer's expectation will be that the solution just works. They expect minimal effort on their part and results that are evident in near real time."

Is your enterprise experiencing cloud integration pains? Is cloud brokering the solution? To learn more, read about the cloud brokering approach. You can also learn how to turn chaos into control by controlling your cloud.


About the author

Ronda SwaneyRonda Swaney
Content marketer focusing on IT, technology, and healthcare for CXOs, consultants, and entrepreneurs. Ronda advises clients on how to best communicate their messaging by taking complex material and simplifying it to engage both tech geeks and the uninitiated.

About the author

 Connect with Ronda:Follow me on Twitter @RondaSwaney

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