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Mobile Strategies: A Must-Have in Adapting To the New Style of IT


Author: Adrian Velez, HP Enterprise Group – Content Strategist


A variety of new technologies and environments – as well as new form factors such as mobile-connected smart objects and wearable devices is changing the way IT needs to think about their mobile strategies.  Today, IT must be thinking not only about how to provide mobile access, but also about user experience design, high precision location sensing, and app development tools to name only a few. These new technologies that are popping up almost daily are creating significant challenges for IT.  In fact, most CIOs may already realize that while in 2013 and 2014 there was plenty of discussion about mobile strategies and BYOD, today mobile and BYOD is simply part of the landscape, CIOs must constantly and continuously assess and update their mobile strategies if they want to change the way business gets done.


A recent HP research study profiling infrastructure leaders bears this out. According to the report1, IT differentiation can lead to business disruption for CIOs classified as leaders. As the same time, “extreme use” of digital technologies generates those leaders, who are on a path to the New Style of IT – big data, cloud, and mobile. For example, of those classified as leaders, 83 percent are extreme users of mobile infrastructure and technologies as compared to 62 and 31 percent of those categorized as mainstreamers or laggards, respectively.1


Cracking the Code


Creating and maintaining a mobile strategy is more than just setting a BYOD policy and sending it out to employees. Mobile strategies take some work, according to Jordan Whitmarsh, Worldwide Mobility Lead for HP's Technology Services Consulting, since the mobile landscape is constantly changing. “We’re not just talking about smart phones and tablets, we’re talking about making your content and applications available on whichever device you choose to use. That may well be your laptop but it may also be your smart phone or laptop,” he says. “The next step for that is how those applications on mobile are going to be tied together to allow people to be more productive across different devices.”


Making this happen starts with the user. CIOs must be constantly scanning the environment looking for coming trends. Part of that is talking to users and seeing how they are interacting with their mobile devices – whatever they may be.  In addition, IT must be aware of how the devices affect security, budget, and existing IT infrastructure. For many companies, it also means having to bring in outside talent to help assess and plan for the future since many of these technologies are still on the cutting edge. What was adequate mobile security a year ago, for instance, may already be outdated today. And with the ramped up expectations – people expect delivery of new features and functionality in hours or days as opposed to weeks and months – IT simply can’t wait on this.


Bottom line: IT can’t just set-and-forget mobile because it is a yardstick on how your customers, suppliers and employees view your business, says Whitmarsh. “Mobile is the face of your IT organization so you’re potentially being judged by what services have been mobile enabled in your organization and people are making decisions about which organization to work for based on their mobility characteristics.” 


Are you interested in the story behind the statistics on what defines and sets digital business leaders apart from the lagging peers?  Check out the HP 2015 Report: Profiling infrastructure leaders and set your sights on outperforming your competition. It’s never too late to improve your customer’s experience or exceed your own expectations. 


Bookmark, HP Infrastructure Insights to get the latest insights and updates on HP and the New Style of IT.


[1]HP Research, 2015 Report: Profiling Infrastructure Leaders, February 2015


Profiling infrastructure leaders

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