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7 new must-read guides to BSM best practices

drhaller ‎11-25-2013 08:23 AM - edited ‎06-09-2015 02:13 PM

By haimsnir, Senior Product Manager, BSM - Application Performance Management.


In response to customer requests, we recently released seven new best practice documents for BSM focusing on a wide range of important topics.


Take a look at our brief overview of the best practice documents below and click the links to access them (you will need to log-in with your HP Passport):


  1. End-to-End Service Monitoring and Event Management Best Practices — This guide provides guidelines and recommendations for planning and implementing end-to-end service monitoring and executing an event management process follow-up to improve IT availability and performance. This document also provides an overview of each product and the product's integrations.
  2. BPM Mobile Proactive Monitoring best practices — Get best practices for using VuGen to record mobile native applications for BPM, including general best practices, as well as explanations for how to employ a number of emulators in script creation. The document also provides a brief description of how to record scripts using the MobileTrue client protocol.
  3. RTSM best practices — This is a comprehensive look at guidelines and recommendations about various RTSM related topics such as BSM-CMS sync, reconciliation, hierarchical and MOM deployments, global CI’s ID management, and many more.
  4. RUM for Citrix best practices — Learn how to configure BSM to maximize the benefit from the data retrieved by RUM regarding Citrix applications. 
  5. Deploying BSM on Virtual Platforms — Find out how to deploy BSM and its data collectors on virtual platforms. 
  6. APM virtualization benchmarked — This guide describes performance tests that have been conducted in HP performance labs for BSM 9.22 APM Basic and APM Advanced Certified Deployment models.
  7. BSM high availability fine tuning — This document describes how to fine-tune BSM high availability settings if you need to shorten the duration of the failover process. For a detailed overview of high availability, however, we recommend following the guidelines described in the BSM Installation Guide.

We also have a BSM Service Health Best Practices document that will be available soon.


We appreciate your feedback! If you have comments about these documents, send your feedback to

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About the Author


Dan is a subject matter expert for BSM now working in a Technical Product Marketing role. Dan began his career in R&D as a devloper, and team manger. He most recently came from the team that created and delivered engaging technical training to HP pre-sales and Partners on BSM products/solutions. Dan is the co-inventor of 6 patents.

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