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ALM and IT Performance: It’s 8 am on a Monday morning; do you know where your application is?

KellyEmo ‎06-03-2011 10:31 AM - edited ‎09-18-2015 03:17 PM

Today, June 1st, HP software introduced a new suite of software designed to measure and improve IT performance at a comprehensive level via an IT system of record approach. The HP IT Performance Suite gives CIOs the ability to optimize application development, infrastructure and operations management, security, information management, financial planning, and overall IT administration.  Read a third-party analysis of this announcement by leading IT analyst Dana Gardner here.  

Ok, so now you’re asking yourself, why am I reading about this on a blog that deals with Application Lifecycle Management (ALM), testing, development and Quality Assurance?   This is an announcement of a CIO solution.



True,  today’s announcement focuses on value to the CIO but the concept—creating software and information solutions designed to measure and improve IT performance is equally valuable at all layers in the “virtual cake of IT”.  If you are a software developer, you can benefit from information and insight designed to help you improve your performance of delivering innovative software that works, If you are the leader of a functional testing team, you can benefit from information and insight around testing more effectively and comprehensively, if you are a QA manager, a business analyst, an enterprise architect, you can benefit... and so on.   No one wants to fly blind. 




Having the right information at the right time to enable you to confidently make decisions and drive actions resulting in better outcomes is good for IT and good for business.


Let’s come back to the business of delivering applications.  In November,, 2010, HP delivered ALM 11.  New capabilities of ALM 11 included project planning and tracking, developer task integration and cross-project reporting with KPI analysis.  What does this have to do with IT Performance?   With HP ALM, the infrastructure and information exists to support:


  1.  Defining project milestones with scope, requirements and measures of progress or success
  2. Tracking progress towards these measures and status towards Key Performance Indicators
  3. Alerting and notification when KPI thresholds are at risk of being missed
  4. Drill down into specific details associated with these KPIs, identification and notification of individuals responsible for achieving KPI levels


Why is this important?  Let’s put ourselves in the shoes of a business-critical application project manager. 


Let’s say the application is two weeks away from its expected release to production date and the company gains intelligence that a major competitor is expected to release a similar capability in a month.   To pre-empt the competitive release will have a major impact on market perception, adoption and customer satisfaction.  Your CIO wants a status and assurance that we will hit the target release date and he wants it now.



The application is a composite application with components being developed across three teams.  In addition, the application requires a data service from an existing production instance of an ERP system.   Without information and insight on requirements coverage, test coverage, build status, and found and resolved defect status, there is no way to confidently determine release readiness.  




The project manager has two options:  


1. Chase information across teams by making phone calls, accessing wikis that may or may not be up to date and trusting hearsay or,

2. Managing the complex composite application project and it’s milestones using ALM software with its single system of record and integrated project planning and tracking and pro-actively configure and execute dashboard creation and KPI analysis. 


With ALM, project planning and tracking and reporting, the Project manager can confidently assess status, take any needed corrective actions –such as running additional tests or putting additional development resources on defect resolution, and effectively report up to leadership.




An ALM platform with a unified repository delivering a system of record for requirements, development tasks, testing and defects is a key foundation for IT performance management for the Applications organization.  In the future, we will explore specific ALM KPIs and the best practices associated with them.


To learn more:


Peak performance demands precision control: Fine tune the business with a comprehensive IT performance system.



· Learn more about HP Software and IT Performance Management.  



· Do you know how your IT organization’s performance measure’s up? Take the CIO online assessment tool.



· Are you ready for the cloud? Take the Cloud online assessment tool.





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About the Author


Kelly has over 20 years experience with enterprise systems and software in individual contributor and manager roles across product management, business development and product marketing. A majority of my focus has been in areas directly related to applications spanning from developer environments, enterprise Java, integration middleware, SOA infrastructure, SOA Governance and now application lifecycle management. Kelly has a B.S. in Computer Science from California Polytechnic State University, San Luis Obispo and an MBA from the University of Santa Clara.

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