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IT Ops & App Team Join Forces for Application Monitoring Success: Part 2

APMDocs_Avi on ‎08-11-2016 08:06 AM ‎08-12-2016 02:00 PM Julia_Dickinson

In Part 1 of this blog post, we saw how the integration between AppPulse Mobile and HPE’s IT Operation Management tools gives app teams visibility into UX and the ability to solve critical problems quickly, while keeping IT in overall control using their existing tools.

Now let’s take a look at the proactive detection power of AppPulse Active with OMi 10.

Application Monitoring with AppPulse Active – Proactively Detect Issues

With AppPulse Active you can monitor Web, Mobile and cloud applications—or desktop technologies—from your end user’s perspective, using our synthetic transactions at our points of presence that simulate user sessions.

Our points of presence are spread globally, so you can instantly detect application outages or poor response times from different locations around the world—or from locations you added that reside behind your firewall. This way your NOC users can be one step ahead, and know about issues that need your attention before your end users encounter them.

Comprehensive Application Monitoring Solution

Integrating AppPulse Active with OMi provides a comprehensive solution for service assurance by bringing application owners and operations teams together to get the full end to end picture, detect problems, respond quickly, and improve your app.

To implement the integration, just install a plug in which connects between the SaaS and on-prem environments. This enables data to be sent securely from AppPulse Active to OMi over a reverse channel proxy.

Here are a few examples of what this integration has to offer:

  • Early detection helps teams analyze the impact of infrastructure issues on users, and troubleshoot problems before customers experience them.omi_alerts.png
  • Provides your operations team a single pane of glass for all the organization’s applications and IT infrastructure. alert_details.png
  • IT can operate a 24/7 NOC using their existing toolset, while providing the application team visibility into availability and performance issues from an end user perspective with an intuitive, self-service tool. active.png

 

Using this integration, your NOC users can be one step ahead, and know about issues that need your attention, before your end users encounter them.

If you’re already using OMi 10, integrating with AppPulse Active is quick and easy, and provides immediate benefits to both IT Ops and to your application teams. To learn more, watch these quick videos about the AppPulse Active and AppPulse Mobile integrations with IT Operations Management.


 

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About the Author

APMDocs_Avi

Comments
wboy
on ‎09-04-2016 09:11 AM

Simulating end user has helped us discover which otherwise could not be detected using standard monitoring

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