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ROK your business for sweet results: ROK FAQs

Xani

The HP OEM Reseller Option Kit (HP ROK) for Microsoft Windows Server is a one-stop alternative for HP reseller partners to order and sell HP ProLiant servers preinstalled with a Microsoft Windows Server operating system (OS). HP ROK is the very same Windows Server operating system you get directly from Microsoft. However, through an OEM agreement with Microsoft, HP is able to customize and optimize Windows Server specifically for HP ProLiant servers. With HP ROK, resellers can offer customers a new HP ProLiant server, then enhance their investment with the best Windows OS option for their specific business needs.

 

Each HP ROK is another server option—like memory or hard drives—that you specify when you order servers. 

 

HP ROK was developed to deliver value pricing, flexible choices, one-stop ordering, and single-source support through HP reseller partners. It allows resellers and customers to be more productive, achieve more with their investment, and keep their business running smoothly.

 

Now let’s take a look at a few frequently asked questions we hear about HP ROK:

 

What are the requirements for selling HP ROK?

HP reseller partners can order HP ROK as a standalone option from authorized HP distributors, but resellers cannot sell HP ROK as a standalone OS to end customers. It must be sold with a new HP ProLiant server on which the OS is installed and the COA label is affixed.

 

Which servers can I sell HP ROK with?

Any new, supported HP ProLiant server. For a list of compatible servers, visit: www.hp.com/go/wincert.

 

What is included in HP ROK?

  • HP-branded Microsoft Windows Server media
  • Certificate of Authenticity (COA) label that is affixed to the server
  • Documentation

 

What is the service support telephone number?

The number can be found on the HP Customer Care Center website: http://www8.hp.com/us/en/hpe/contact/contact.html

 

What warranty does HP offer?

HP offers 90-day installation support directly from HP

 

Learn more about HP ROK from our Coffee Coaching blog, “ROK your ProLiant Server Sales!” and get up-to-date information on other HP Microsoft collaborations by joining our Coffee Coaching communities on FacebookTwitter, YouTube, and LinkedIn.

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Xani

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Joao_Melo

The number can be found on the HP Customer Care Center website: welcome.hp.com/country/us/en/wwcontact_us.html

-> LINK NOT FOUND! Correct pls

TY

Joca

Willa

Joao_Melo: Thank you for letting us know the link was not working. It has been updated to a current link.

The number for service support can be found here:  http://www8.hp.com/us/en/hpe/contact/contact.html

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