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05-29-2014 09:07 AM
05-29-2014 09:07 AM
Alphaserver DS15 crash after 2 or 3 minutes of demarrage
Hi , I have problem in my Alphaserver DS15.
When booting there are the following error messages :
+5.0 volts Upper Fatal Thershold Failure
Power supply Failure
.
.
.
*** Error - SROM detected system configuration error ***
***Error - Voltage sebsor 3 - Upper Fatal Thershold Failure ***
***Warning - System Fault LED Illuminated ***
after that the system continue booting then it takes somme seconds then it crash with the first LED from the left in orange color
I tryed to connect with laptop by the COM port to see RMC log command the result was
RMC> log
Entry 00: Power Supply Failure
Entry 01: Power Supply Failure
Entry 02: Power Supply Failure
Entry 03: Power Supply Failure
Entry 04: Power Supply Failure
Entry 06: Power Supply Failure
Entry 07: Power Supply Failure
Entry 08: Power Supply Failure
Entry 09: Power Supply Failure
Total Entries = 10
I tried to replace the Power supply with a fonctionnel one but the same problem persist.
If there is some one who give me a solution I will be very thankful
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12-05-2014 01:11 AM - edited 12-05-2014 01:19 AM
12-05-2014 01:11 AM - edited 12-05-2014 01:19 AM
Re: Alphaserver DS15 crash after 2 or 3 minutes of demarrage
Greetings!
Marwan,
As you mentioned you replaced with a known working power supply for DS15 and the issue still persists, I would suggest you to look in the below options now.
Note: The DS15 system operates in an ambient temperature range of 10º degree C – 40º degree C. An internal sensor monitors the system temperature and shut down the system if maximum limits are exceeded...
Perform the following if the system shuts down unexpectedly:
- Ensure that the side cover (pedestal) or top cover (rack) are properly secured.
- Verify that the ambient temperature does not exceed the specified limits.
- Make sure there are no obstructions to the airflow at the front or rear of the system.
- Check to see that the cables inside the system are properly dressed. A dangling cable can impede airflow to the system.
Then please use show power command which can help you determine if environmental problems necessitate the replacement of a power supply, system fan or fans, or the motherboard.
Regards,
Renji V
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