Printing, Personal Computing and Mobile Boards migrating to HP Support Forums

[bimmerdriver]

I agree this is not being handled well. I respect the opinion that mixing home users with enterprise users has some drawbacks, but there are questions pertaining to the same products and issues across both communities. This is the main drawback of having separate communities. I initially joined several years ago and inadvertently ended up with an account in both groups. I didn't discover that until I came back switching back to HP after spending several years using another vendor. I would prefer that both communities and the respective accounts be merged completely.

[Dennis Handly]

>I would prefer that both communities and the respective accounts be merged completely.

This can not be done for legal reasons.

Going forward there will be two separate companies and two forums.

And all your PC/mobile topics have been moved to the Support forum.

Or do you now have two accounts in the Support forum due to the move and you want them merged?

If so, you need to ask there.

[bimmerdriver]

---

@Dennis Handly wrote:

>I would prefer that both communities and the respective accounts be merged completely.

This can not be done for legal reasons.

Going forward there will be two separate companies and two forums.

And all your PC/mobile topics have been moved to the Support forum.

Or do you now have two accounts in the Support forum due to the move and you want them merged?

If so, you need to ask there.

---

PM sent.

[Warren_Admin]

I think you've hit on the eternal question regarding online forums: When do you divide, and when do you combine? Most times, those decisions are driven by much larger forces.

We went through very similar feedback when we merged the Business Support Center and IT Resource Center into the Enterprise Business Community several years ago. We heard that some people liked the fact that they did not have to go to three different places to ask questions about the same product, while others did not prefer the interplay between home, small business, and enterprise users. The legacy sites had many appreciative users, but did not offer the same security or other features of our current platform. Maintaining multiple sites covering the same data  generates information disconnects, and leads to the same questions being asked multiple times, sometimes with overlapping or conflicting solutions. 

Thank you for sharing feedback with us,
Warren_Admin, HP Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard

[jerryarntzen]

Oh Deer, what have I gotten myself into?  Where did my printing query go?

[Dennis Handly]

>Where did my printing query go?

Into limbo. :-)

Your topic is here:

http://h30499.www3.hp.com/t5/Your-Questions-Regarding-HP/LaserJet-2100M-printing-issue/m-p/6763440

As stated there, you need to use the HP Support Forum:
http://h30434.www3.hp.com/

[Warren_Admin]

Enterprise Business Support Forums: What Moved Where

This is the mapping of the boards as they were on the Enterprise Business Community, to their new host, the HP Support Forums. I do not have all of the URLs for these, but here are the names of the boards, old and new.

‎06-01-2015 10:23 AM - edited ‎06-01-2015 10:27 AM

Enterprise Business Community	Enterprise Business Community Past Location		Consumer Support Forums Board	Consumer Support Forum Current Location Name
Printing and Digital Imaging	Printers - LaserJet		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Multifunction and All-in-One		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Printers - Designjet & Large Format		Printers and All-In-Ones	DesignJet, Large Format Printers & Digital Printing Press
Printing and Digital Imaging	Archived Printing Boards (Category)		Notebook, Desktop, and Printing (archived topics)	Printers and All-In-Ones (Reply Only)
Printing and Digital Imaging	Print Servers, Network Storage & Web Jetadmin		Printers and All-In-Ones	Printer Networking and Wireless
Printing and Digital Imaging	Scanners		Printers and All-In-Ones	Scanning, Faxing, and Copying
Printing and Digital Imaging	Macintosh-Compatible Products		Printers and All-In-Ones	Mac Printing and Scanning
Printing and Digital Imaging	Printers - Deskjet		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Digital Senders		Printers and All-In-Ones	Scanning, Faxing, and Copying
Printing and Digital Imaging	Software		Printers and All-In-Ones	Printer, All-in-One Software & Drivers
Printing and Digital Imaging	Printing and Digital Imaging Knowledge Base (TKB)		Notebook, Desktop, and Printing (archived topics)	Printers and All-In-Ones (Reply Only)
Printing and Digital Imaging	Fax and Copiers		Printers and All-In-Ones	Scanning, Faxing, and Copying
Printing and Digital Imaging	Photosmart Products		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Photo Systems		Printers and All-In-Ones	Other Printing Questions
Printing and Digital Imaging	HP Designjet ePrint and Share		Printers and All-In-Ones	ePrint, Print Apps, Mobile Printing, and ePrintCenter
Printing and Digital Imaging	Digital Printing Press		Printers and All-In-Ones	DesignJet, Large Format Printers & Digital Printing Press
Printing and Digital Imaging	HP JetAdvantage On Demand		Printers and All-In-Ones	ePrint, Print Apps, Mobile Printing, and ePrintCenter
Categories Desktops and Workstations	Business PCs - Compaq, Elite, Pro		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Workstations - z series, xw series, and legacy x and w series		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Workstations - Thin Clients		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Home PCs - Pavilion, Presario		Desktop Computers, Sprout by HP & Monitors	Desktop Hardware
Categories Desktops and Workstations	Monitors		Desktop Computers, Sprout by HP & Monitors	Desktop Audio, Video, & Monitors
Categories Desktops and Workstations	Workstations - Itanium-Based, hp9000, Visualize		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Business PCs - Evo, Deskpro, Vectra, Kayak, Brio, e-PC		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Archived Desktops and Workstations Boards (Category)		Notebook, Desktop, and Printing (archived topics)	Commercial Desktop and Workstation (Reply Only)
Categories Desktops and Workstations	Point of Sale (POS) Systems		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Remote PC Solutions		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Desktops and Workstations Knowledge Base (TKB)		Notebook, Desktop, and Printing (archived topics)	Commercial Desktop and Workstation (Reply Only)
Mobile Boards	Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE		Laptop and Notebook Computers	Notebook Hardware
Mobile Boards	Notebook PCs - Envy, Pavilion, Presario		Laptop and Notebook Computers	Notebook Hardware
Mobile Boards	Calculators		Tablets and Mobile Devices	Calculators and Business Handheld Devices
Mobile Boards	Handhelds - iPaq		Tablets and Mobile Devices	Calculators and Business Handheld Devices
Mobile Boards	Notebook PC - Omnibooks, EVO		Laptop and Notebook Computers	Notebook Hardware
Mobile Boards	Mobile Knowledge Base (TKB)		Notebook, Desktop, and Printing (archived topics)	Commercial Desktop and Workstation (Reply Only)
Mobile Boards	HP Support Center Mobile App		Tablets and Mobile Devices	Other Mobile Software and Apps
Mobile Boards	Handhelds/Palmtops - Jornada, Palmtop, Omnigo		Tablets and Mobile Devices	Calculators and Business Handheld Devices
Software	HP PC Client Management		Other HP Products and Technologies.
Software	ITRC Top Tools Forum		Notebook, Desktop, and Printing (archived topics)	Commercial PC Software (Reply Only)
Software	HP SoftPaq Download Manager		Other HP Products and Technologies.
Software	ITRC HP SkyRoom Forum		Notebook, Desktop, and Printing (archived topics)	Commercial PC Software (Reply Only)

I hope this is helpful,
Warren_Admin, HP Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard 

[Warren_Admin]

Enterprise Business Community	Enterprise Business Community Past Location		Consumer Support Forums Board	Consumer Support Forum Current Location Name
Printing and Digital Imaging	Printers - LaserJet		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Multifunction and All-in-One		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Printers - Designjet & Large Format		Printers and All-In-Ones	DesignJet, Large Format Printers & Digital Printing Press
Printing and Digital Imaging	Archived Printing Boards (Category)		Notebook, Desktop, and Printing (archived topics)	Printers and All-In-Ones (Reply Only)
Printing and Digital Imaging	Print Servers, Network Storage & Web Jetadmin		Printers and All-In-Ones	Printer Networking and Wireless
Printing and Digital Imaging	Scanners		Printers and All-In-Ones	Scanning, Faxing, and Copying
Printing and Digital Imaging	Macintosh-Compatible Products		Printers and All-In-Ones	Mac Printing and Scanning
Printing and Digital Imaging	Printers - Deskjet		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Digital Senders		Printers and All-In-Ones	Scanning, Faxing, and Copying
Printing and Digital Imaging	Software		Printers and All-In-Ones	Printer, All-in-One Software & Drivers
Printing and Digital Imaging	Printing and Digital Imaging Knowledge Base (TKB)		Notebook, Desktop, and Printing (archived topics)	Printers and All-In-Ones (Reply Only)
Printing and Digital Imaging	Fax and Copiers		Printers and All-In-Ones	Scanning, Faxing, and Copying
Printing and Digital Imaging	Photosmart Products		Printers and All-In-Ones	Printing Issues & Troubleshooting
Printing and Digital Imaging	Photo Systems		Printers and All-In-Ones	Other Printing Questions
Printing and Digital Imaging	HP Designjet ePrint and Share		Printers and All-In-Ones	ePrint, Print Apps, Mobile Printing, and ePrintCenter
Printing and Digital Imaging	Digital Printing Press		Printers and All-In-Ones	DesignJet, Large Format Printers & Digital Printing Press
Printing and Digital Imaging	HP JetAdvantage On Demand		Printers and All-In-Ones	ePrint, Print Apps, Mobile Printing, and ePrintCenter
Categories Desktops and Workstations	Business PCs - Compaq, Elite, Pro		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Workstations - z series, xw series, and legacy x and w series		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Workstations - Thin Clients		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Home PCs - Pavilion, Presario		Desktop Computers, Sprout by HP & Monitors	Desktop Hardware
Categories Desktops and Workstations	Monitors		Desktop Computers, Sprout by HP & Monitors	Desktop Audio, Video, & Monitors
Categories Desktops and Workstations	Workstations - Itanium-Based, hp9000, Visualize		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Business PCs - Evo, Deskpro, Vectra, Kayak, Brio, e-PC		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Archived Desktops and Workstations Boards (Category)		Notebook, Desktop, and Printing (archived topics)	Commercial Desktop and Workstation (Reply Only)
Categories Desktops and Workstations	Point of Sale (POS) Systems		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Remote PC Solutions		Desktop Computers, Sprout by HP & Monitors	Business PCs, Workstations and Point of Sale (POS) Systems
Categories Desktops and Workstations	Desktops and Workstations Knowledge Base (TKB)		Notebook, Desktop, and Printing (archived topics)	Commercial Desktop and Workstation (Reply Only)
Mobile Boards	Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE		Laptop and Notebook Computers	Notebook Hardware
Mobile Boards	Notebook PCs - Envy, Pavilion, Presario		Laptop and Notebook Computers	Notebook Hardware
Mobile Boards	Calculators		Tablets and Mobile Devices	Calculators and Business Handheld Devices
Mobile Boards	Handhelds - iPaq		Tablets and Mobile Devices	Calculators and Business Handheld Devices
Mobile Boards	Notebook PC - Omnibooks, EVO		Laptop and Notebook Computers	Notebook Hardware
Mobile Boards	Mobile Knowledge Base (TKB)		Notebook, Desktop, and Printing (archived topics)	Commercial Desktop and Workstation (Reply Only)
Mobile Boards	HP Support Center Mobile App		Tablets and Mobile Devices	Other Mobile Software and Apps
Mobile Boards	Handhelds/Palmtops - Jornada, Palmtop, Omnigo		Tablets and Mobile Devices	Calculators and Business Handheld Devices
Software	HP PC Client Management		Other HP Products and Technologies.
Software	ITRC Top Tools Forum		Notebook, Desktop, and Printing (archived topics)	Commercial PC Software (Reply Only)
Software	HP SoftPaq Download Manager		Other HP Products and Technologies.
Software	ITRC HP SkyRoom Forum		Notebook, Desktop, and Printing (archived topics)	Commercial PC Software (Reply Only)

I hope this is helpful,
Warren_Admin, HP Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard 

[Dennis Handly]

As I mentioned above in:

http://h30499.www3.hp.com/t5/Announcements/Printing-Personal-Computing-and-Mobile-Boards-Migrating-to-HP/m-p/6752998#M202

What are the plans to move these last two PC boards?

[Typhoon87]

Can you please note where Web Jetadmin subfourm has moved to? I am unsure based on what you are showing in your screenshot.

[John Getzke]

> Can you please note where Web Jetadmin subfourm has moved to? 

There is no longer a dedicated WebJet Admin subforum on the new consumer website. 

I'd like to think the most appropriate area would be JetAdvantage sub found here: http://h30434.www3.hp.com/t5/JetAdvantage-Printing-Applications-and-Services/bd-p/JetAdvantage

"Questions about HP JetAdvantage or other printing applications and services from HP? "

The most recent WJA posts appear to be under the generic printer software and drivers sub found here: http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/bd-p/Software

"Have questions on how to install a driver, or print from an application, post a question here."

Otherwise for the most exposure you could try your luck with the generic laserjet subs and provide propper tagging in hopes of attracting someone who can comment on your problem.