HP SA3110 VPN Appliance Password Lost

[CA1076326]

Hi

A customer has an appliance server - sa3110 - and the previous admin has left with the password. Is there a quick method, even if we lose the config, to return the password to factory?

Many thanks for your help.


Gund

[Robert-Jan Goossens]

Hi Gund,

Check if you can open below document.

http://www5.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000073335808#N10018

Resetting the admin password.

Regards,
Robert-Jan

[BR810689]

Thanks for the help, but the doco tells how to reset the admin password to factory default when you are already logged in. An extremely useful feature, but nonetheless not what I need.

Thanks though.

I have seen there are several jumpers onboard the planar and perhaps one is a reset jumper as some of the 3com devices have?

Also, it is an aspen board which does not seem to be an HP board but more an OEM solution?

Any help, guesses, wild ideas are welcome.

Thanks


Gund