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Getting warning emails from Nimble saying "Failed to send alert e-mail"

 
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adbp
Occasional Visitor

Getting warning emails from Nimble saying "Failed to send alert e-mail"

We regularly get emails from one of our Nimble devices saying that it was unable to send an email. As we receive this alert as an email, along with other alerts from the box, I think this proves that the SMTP server configuration is correct. 

Here is a sample alert:

Time: Wed Dec  5 01:14:00 2018

Type: 2109

ID: 150208

Message: Failed to send alert e-mail to SMTP server. Verify SMTP server and port configuration.

 

Group Name: <removed>

Group ID: <removed>

Version: 5.0.4.0-576551-opt

 

How can we stop these alerts?

1 REPLY

Re: Getting warning emails from Nimble saying "Failed to send alert e-mail"

Hello,

Kindly Open a Service request with the Nimbel Technical Support Team to troubleshoot,

U.S. and Canada 

1-877-364-6253

 

Thanks 

Dinesh Kumar 

 



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