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Not all vCenter logins see the Nimple plugin tabs.

triguy8445
Occasional Contributor

Not all vCenter logins see the Nimple plugin tabs.

These logins have the Admin Role.  Ideas?  Thank you.

13 REPLIES
mblumberg16
Respected Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

Hi Mark, what plugin is it, the web or thick client?

Thanks,

Moshe.   

triguy8445
Occasional Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

Both clients.  My ESX admin is working through the proper vCenter security.

jzygmunt70
Valued Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

This may not be your issue, but I have seen cases in the thick client where the user won't see the client plugin tab if they haven't logged into the vcenter client using the fully qualified domain name of the vcenter server.  Try using the fully qualified name to see if it helps.

chris24
Respected Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

Jonathan has a valid point, ensure the other users log in with the same DNS entry into VC as that which you used to register the plugin.

rhcjmo136
Occasional Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

I'm having a similar issue, but I cannot see the Nimble tab at all after upgrading to 6.5.

We had a vcenter 5.5U3 environment, and I ran the VCSA migration tool to migrate & update to the virtual appliance 6.5.  I unregistered the plugin for the old version, then re-registered upon updating Nimble to 3.7.  In the new web interface, I cannot see anything related to Nimble, even with the admin account that has full access in Roles ACL.

Chilly_C
Occasional Advisor

Re: Not all vCenter logins see the Nimple plugin tabs.

I see this as well in VMware 6.5.  Not sure what the issue is but will dig deeper.

triguy8445
Occasional Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

I've tried the vCenter hostname, IP, and FQDN.  Thick client and web.  No luck and my ESX admin can't figure it out.

rhcjmo136
Occasional Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

I was able to locate some Nimble functions by right-clicking on a datastore and at the bottom there appears the "Nimble Storage Actions", but there's no general overview of the Nimble data.

Re: Not all vCenter logins see the Nimple plugin tabs.

Would you be able to post some screenshots for us, and possibly information from the MOB?  For the mob, go to https://vcenter-ip/mob, navigate to content --> ExtensionManager --> List --> what do you see for com.nimblestorage.*?

triguy8445
Occasional Contributor

Re: Not all vCenter logins see the Nimple plugin tabs.

looks like its loaded ...

Re: Not all vCenter logins see the Nimple plugin tabs.

Hi Mark,

Thank you for that update.  Please grab a vc-support bundle, and you could open a support request to provide it to us, we can take a peek to see what's going on.  After doing that, you can try to clean up and re-register the Nimble plugin.  Do you have ssh access to the vCenter server, is this a VCSA?  Here are the steps:

  • unregister from the mob: on the mob page, click on UnregisterExtension, put in one string at a time, and Invoke Method.  A void result indicates success.  For the web plugin only, it is "com.nimblestorage.hi", the other one is the thick client plugin.  I believe you can also unregister from the array UI.
  • clean up the plugin from vCenter for flex and html5 with these steps:

service-control --stop vsphere-ui; rm -vfr /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.nimblestorage*; service-control --start vsphere-ui

service-control --stop vsphere-client; rm -vfr /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/com.nimblestorage*; service-control --start vsphere-client

  • logout of all vcenter web interfaces.  re-register plugin from the array UI. login to web client and check status.  If plugin still fails to show up, please pick up another vc-support and we can take a look.

Thanks,

Mamata

Re: Not all vCenter logins see the Nimple plugin tabs.

Josh, if there was a page, what would add value for you to see?

kvanderveken
Occasional Visitor

Re: Not all vCenter logins see the Nimple plugin tabs.

Hi,

 

Was this issue resolved for you ?

Because I have the same issue. I need a general overview of all the Nimble data so I can clone a snapshot from within vSphere 6.5 web client.

With right click I can grow datastores, clone etc but can't see the snapshots. This was possible in the 5.5 vSphere fat-client

I use administrator@vsphere.local to log in.

 

thanks,

Kris