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HTML code in Alert notification.

Valued Contributor

HTML code in Alert notification.

Hi,

 

  Do we have any method to use HTML Code in BSM Alert notification .

6 REPLIES
HPE Expert

Re: HTML code in Alert notification.

Hi,

 

assuming that you want the HTML code to be interpreted,

no, this is not possible with BSM EUM event based alerts, and also not possible with CI Status alert.

 

Greetings

Siggi

HPE Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Valued Contributor

Re: HTML code in Alert notification.

Thnks..for the Update.could you please let me know how can be this done.I am using CI Status alert notification under service health Admin..is this the correct way?.And also i was unable to get notification when i am using this functionallity.

HPE Expert

Re: HTML code in Alert notification.

Hi,

 

thanks for the update, although I don't understand what you ask.

 

As I mentioned, NEITHER EUM Transaction alerts NOR CI Status Alerts allow you to put in HTML code in the alert text which then is interpreted as HTML code, it will only appear as plain text.

 

Greetings
Siggi

HPE Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Valued Contributor

Re: HTML code in Alert notification.

Hi,

 

  Thnks for the input ,my only quiery is that need to add any image when ever BSm trigger alert to our inbox.We are only getting information with no proper look.Need to get alert notification with some images on the alert information in outlook brom BSM end.

HPE Expert

Re: HTML code in Alert notification.

Hi,

 

I think you asked this question already:

like with HMTL code, BSM also doesn't allow adding / including / sending any images as part of an alert message,

this is true for all different alert types.

 

You might wanna open a case and ask for an enhancement request for this.

 

Greetings

Siggi

HPE Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
HPE Expert

Re: HTML code in Alert notification.

Hello,

 

This is not possible at the moment so the suggestion I can give you is to request an enhancement with the requirement details on what you need to follow internally.

 

Kind regards,

Javier Mora