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SNMP Trap configuration in BPM

Occasional Contributor

SNMP Trap configuration in BPM

How to configure a snmp trap to particular remedy group in BPM, Could some one help me out?

4 REPLIES
Frequent Advisor

Re: SNMP Trap configuration in BPM

Hello Tarlada, 

 

Can you give more details on the problem you are trying to solve and specifics on what you have tried.   

 

./d

Honored Contributor

Re: SNMP Trap configuration in BPM

Use the Option ""send SNMP Trap" when creating BPM alerts then enter the IP address of the remedy server in BSM/BAC. Note that in remedy server, the BAC/BSM server should be mapped if this has to work. Also, in remedy the group where you want these events to come in should be created.

 

I assume that you are making use of SNMP trap alerts to create tickets in remedy.

 

--Sujith

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Trusted Contributor

Re: SNMP Trap configuration in BPM

Hi,

 

If it is for ticketing ,

 You can use msend utility (script) to create events in BMC event Manager(BEM ) and inturn create incidents in Remedy .

 

SNMP should be your last option for ticketing .

Regards,
Janardhan
#Be the change, you want to see#
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Honored Contributor [Founder]

Re: SNMP Trap configuration in BPM

can you pl more details about msend utility (script) ?

How it works? any document?

Cheers!

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