Application Perf Mgmt (BAC / BSM) Practitioners Forum
Showing results for 
Search instead for 
Do you mean 

license issue in BSM

Go to Solution
Esteemed Contributor [Founder]

license issue in BSM

Old license in BSM got expired, we tried applying new license but it fail with error that license already exist.


Is there a way to remove old  license from BSM?


HPE Expert

Re: license issue in BSM

Navigate to http://<bsm_dps>:8080/jmx-console

select BSM Platform service=LicenseManager

invoke java.lang.String removeAllLicense() (enter 1 for the customer id)