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99.9999% Availability Guaranteed on HPE Nimble Storage and 3PAR!


For far too long, enterprises have bought into high availability claims from other storage vendors, only to face unexpected disruptions down the road, and with little or no recourse. I understand why vendors need to market their products as being reliable, but for today’s business-critical applications, simply claiming “designed for 6-9s” (as most do) is not enough nor acceptable anymore. As we all know, “designed for” and “what really happens in reality” are far from the same. As your customers don’t accept downtime, you shouldn’t either.

Availability Guarantee_HPE Nimbe storage_blog.jpgSo that’s why we’re making it simple to give you the assurance you need for your data and your storage. We have achieved proven reliability of our platforms, and now we’re putting our money where our mouth is. Announcing today, HPE now guarantees 6-Nines availability across the HPE Nimble Storage and 3PAR platforms. Together, HPE has the only enterprise flash array portfolio with 6-9s of guaranteed availability.*

If you experience less than 99.9999% availability—while following the simple terms of the HPE Nimble Storage and 3PAR programs—HPE will work with you to resolve the issue and provide additional month(s) of support at no cost.

So, let’s go through the two programs.

New HPE Nimble Storage 6-Nines Guarantee

HPE Nimble Storage has achieved measured availability of greater than 99.9999% across its installed base, including even the first array that ever shipped. And the secret sauce behind this has been HPE InfoSight and its ability to predict and prevent problems before your business is impacted.

We believe 6-Nines should be a standard benefit. That’s why we’re guaranteeing it for every HPE Nimble Storage customer across the board. This guarantee is automatic on new arrays and on existing arrays when support is renewed. It costs nothing and requires you to do nothing different. It’s part of Timeless Storage, our commitment to always take care of our customers. This guarantee is:

  • Applicable on all models and configurations
  • Automatic on new arrays and on existing arrays when support is renewed
  • Guaranteed for as long as the product is supported

It’s really that simple. And, here’s what enterprises say about the availability of HPE Nimble Storage.

“We’ve had Nimble for over 2 years, with many petabytes of capacity, and we are at 100% availability.” – Justin Giardina, CTO, iLand Internet Solutions

“Guaranteeing 6-9s gives us the assurance we need to make Nimble Storage a cornerstone of our service platform.” – William Bell, VP of Products, phoenixNAP

Updates to the 3PAR 6-Nines Guarantee

3PAR has guaranteed 6-Nines availability for more than three years now. And this speaks to the resiliency and proven reliability of its architecture.  With today’s announcement, we’ve made the 3PAR program simpler by allowing any size configuration to qualify for the guarantee.  For more details of the program, please contact your HPE sales rep.

Never worry about storage infrastructure again

So, to wrap things up: It’s time to say goodbye to the anxiety and disruption of unexpected downtime. While others in the industry might design for 6-9s in a lab, HPE has proven it in the field and is now guaranteeing it across both HPE Nimble Storage and 3PAR. Look to HPE if you want uninterrupted access to data and to never worry again about your storage infrastructure.

* Based on HPE analysis of public information for portfolios spanning IDC mid-range and high-end price bands.


David Wang Nimble Storage.jpg

 Meet Around the Storage Block blogger, David Wang, Director, Product Marketing, HPE Nimble Storage.  David is the Director of Product Marketing at HPE Nimble Storage responsible for HPE InfoSight. He has extensive experience helping enterprises transform their products, services, and operations with big data and analytics.  David graduated from the Georgia Institute of Technology with a bachelor of science in electrical engineering and earned an M.B.A from the University of Southern California.




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