Around the Storage Block

HPE InfoSight brings greater predictive intelligence to HPE 3PAR


HPE 3PAR _InfoSight_blog.jpgIs your business ready for a precog of its own? This is not a futuristic vision, as HPE InfoSight now brings new intelligence to HPE 3PAR StoreServ storage.

“As I’m sure you know, Precrime has cut down felonies by ninetynine and decimal point eight percent (99.8%). We seldom get actual murder or treason. After all, the culprit knows we’ll confined him in the detention camp a week before he gets a chance to commit the crime.”

That’s a quote from a Phillip K. **bleep** short story called Minority Report. You probably remember the movie from 2002 starring Tom Cruise. In the film, the reason why there is virtually no crime is because a group of three mutant precogs have the power to foresee crimes before they happen. This allows a special law enforcement unit headed up by John Anderton (Tom Cruise in full running man mode) to step in and arrest would-be criminals before they have the chance to execute their evil plans. 

So why am I talking about a 15-year old movie? That’s because this week we announced the equivalent of adding our own precog into HPE 3PAR StoreServ Storage who watches over our customer’s data centers. Instead of predicting crime, our precog—HPE InfoSight—predicts and prevents issues before they impact your business. In fact, it’s the industry’s most experienced AI for the data center with more than a decade’s worth of rich telemetry data analyzed. In this blog, I’d like to provide an update on why this is a big win for 3PAR customers, but first let me explain how we got here today.

What HPE InfoSight brings to the HPE portfolio

Just over a year ago, Nimble Storage and InfoSight joined the HPE family. Since then, we’ve been on a mission to make HPE InfoSight even better, to deliver an autonomous data center by extending machine learning across the HPE storage and server portfolio. Last November, we:

  • Added the industry’s first artificial intelligence (AI) recommendation engine designed to simplify and reduce the guesswork in managing infrastructure and improve application availability
  • Extended HPE InfoSight across the HPE portfolio with the first release of InfoSight for 3PAR with the ability to resolve performance problems and pinpoint the root cause of issues between storage and host virtual machines (VMs)

Time for even more intelligent storage

On Tuesday, HPE announced new intelligent storage capabilities that build on 3PAR’s Tier-1 foundation, including new predictive support automation with HPE InfoSight to drive even higher levels of application availability. We were able to roll out this capability for 3PAR so quickly because sensor data for collecting telemetry data was part of the day-one HPE 3PAR design decisions. We are now applying the power of HPE InfoSight AI to all this data, redefining customer experiences by bringing the same revolutionary capabilities HPE Nimble Storage customers have grown accustomed to. (Check out HPE Storage Guy Calvin Zito’s blog for more details on the announcement: 3PAR advances intelligent storage with AI and cloud automation)

How does it work? HPE InfoSight ingest millions of sensor data points every second and utilizes cloud-based machine learning to draw out predictions and recommendations for each customer’s unique systems, applications and workloads. Our experience is more than just the amount of data we collect. It’s also the visibility into the stack and the breadth of our algorithms.

Don’t just take my word for it. Here’s what Eric Burgener with IDC has to say about InfoSight capabilities being extending to 3PAR.

“InfoSight, the industry’s first and most mature cloud-based predictive analytics platform for enterprise storage, was one of the crown jewels of the Nimble Storage acquisition in 2017…. HPE has now extended InfoSight coverage to the HPE 3PAR StoreServ product line. This is a big win for 3PAR customers, who can expect to benefit from InfoSight’s artificial intelligence- and machine learning-informed real-time optimizations to drive higher performance, better availability, lower cost, and improved system-level efficiencies—just as Nimble’s customers have. Cloud-based predictive analytics platforms like InfoSight are the future, and the InfoSight pedigree offers compelling value to HPE customers.” – Eric Burgener, research vice president, IDC

Predictive support automation

HPE assembled a data science team to focus specifically on 3PAR support issues and deliver the best possible support experience. If you are a 3PAR customer, you have already benefited in the following ways: 

  • Complex problems predicted and prevented, as demonstrated by automatic prediction and resolution for 85% of more than 1,500 priority cases
  • Faster time to resolution by routing support cases directly to a Level 3 support engineer, so that if and when customers call for support, they are immediately connected with an expert
  • Smarter storage that gets better and more reliable by learning from every other installed system—which for 3PAR means approximately 50,000 connected systems worldwide

3PAR customers are excited about how HPE InfoSight transforms the product experience, confirmed here by Ryan Burgess with BlueShore Financial.

“As a financial institution focused on delivering exceptional client service, the availability of our applications is crucial, and we’ve achieved 100% uptime for more than five years with HPE 3PAR storage. HPE InfoSight makes this experience even better by pinpointing issues between our storage and virtualized environment. Now that InfoSight predicts and prevents complex problems, it reduces our time spent on infrastructure and allows us more time for innovation and delivering a better experience to our clients.” – Ryan Burgess, Manager, Technology Infrastructure, BlueShore Financial

Your personal precog

Just like the world imagined in Minority Report with virtually no crime, we want a world for you where infrastructure is autonomous—with virtually no problems. With HPE 3PAR and HPE Nimble Storage, you get your own personal precog peering into your infrastructure, making sure there are no problems from storage to VMs looming in the future.

You can rest easy knowing that your precog is analyzing and correlating millions of sensors from all of our globally deployed systems and, most importantly, learning as it analyzes this data to make every system smarter and more reliable.

Podcast: HPE 3PAR update

Calvin recently sat down with Ivan Iannaccone, our 3PAR VP and GM. In the podcast, Calvin asks Ivan about his time working with 3PAR dating back to 2009, why he came back to HPE from a competitor and his vision for the future of 3PAR. They also talked about the new predictive support automation.

You can click here to listen to the podcast now or to download the MP3 file, click here.

To subscribe to the podcast, open this link and click on the "View in iTunes" button under Calvin Zito's picture. If you don't use iTunes, you can find the podcast on and it has just been added to Google Play Music as well.  On Google, you'll get "invited" to try Google Play Music for 30 days. Just click "no thanks" to get past this and get to the podcast.

Matt Morrissey_HPE Storage.jpegMeet Around the Storage Block blogger Matt Morrissey, 3PAR Product Marketing Manager, HPE.



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