Around the Storage Block

How HPE and 3PAR flash storage powers rising service provider Opus Interactive with 100% uptime SLAs

Opus Interactive is a cloud service provider and a 3PAR customer providing 100% uptime SLAs. Ride along and find out how they do it.

HPE 3PAR_Opus Interactive_ridecast_blog.jpgI recently had the opportunity to visit and record a ridecast video with longtime and loyal HPE customers Eric and Shannon Hulbert of Opus Interactive, a cloud service provider in Hillsboro, Oregon. It was exciting to hear about their expansion plans, which include opening a data center in Manasses, Virginia, giving them coast to coast coverage with data centers in the Pacific Northwest, Texas and Virginia. In August 2018 they were recognized as one of the Inc. 5000 for 2018. It’s great when customers and business partners are doing well and growing!

Quick history lesson on Opus Interactive

Opus Interactive has a long history, beginning in 1996 and having seen many industry-changing inventions over the years. They continue to be excited by the innovations we are planning now across our product lines. Since 2003, one thing that hasn’t changed is their reliance on HPE servers and storage to provide their customers with excellent cloud services. What is truly impressive is the 100% availability SLAs they have, which are backed by their HPE server and storage infrastructure. There is a big difference between 100% and 99.9% when it comes to uptime and the cost of downtime and there are big differences in the way credits are provided to compensate for outages. Next time you are looking for cloud services you should check out Opus Interactive. Watch the video to hear them talk about their business, its history and its future.

Three 3PAR advantages: build for cloud, predictable and timeless

3PAR’s history began with a unique perspective on the information industry, pursuing opportunities with service providers to provide them with “utility storage.” While we have broadened our customers to many more industries since then, we have not lost site of the original utility storage vision. One of our most important innovations that was introduced in late 2007 was Virtual Domains that enabled “organizations to define multiple autonomous, secure, and policy-based virtual arrays or domains within a single, massively-scalable utility storage platform.”

The same Virtual Domain technology that worked on 3PAR all-disk arrays back in 2007 still works today on HPE 3PAR StoreServ all-flash arrays. 3PAR arrays support many of the largest customers on the planet with storage systems that provide secure multi-tenancy while providing high-performance and high-scalability. Multi-tenancy with 3PAR Virtual Domains is independent of storage management which means customers can easily re-use and expand capacity as needed. Our service provider customers, such as Opus Interactive, use this flexible adaptability and re-usability of 3PAR arrays to service large numbers of subscribers. This is an example of what we mean when we talk about 3PAR arrays as built for cloud.

Another important concept of 3PAR’s utility storage vision is that data is available when it is needed, similar to the way a public utility provides water or electricity. That’s why we initially developed our all-active controller architecture that provides high-availability storage services for customers like Opus Interactive. No matter how many controllers are in an array, they are all actively serving data.

While we’d like to say that our systems will never experience downtime, given a universe with chaos in it, it’s not realistic to have a large number of systems deployed around the world without some of them experiencing some amount of downtime. This is where new HPE innovations in artificial intelligence and machine learning over the last couple years are already reducing downtime risks for our customers. Our arrays are highly instrumented and report on many systems stats and conditions which are then fed into community analytics to identify both potential hardware and software problems. The result for all our customers, but especially customers like Opus Interactive who provide availability and performance SLAs on top of 3PAR, is that our arrays are become more resilient all the time. That’s part of what we mean when we talk about 3PAR arrays as being predictable.

We look forward to continuing to be a valuable partner to Opus Interactive. We like where they have been on their business path and they like where we are going. That’s part of what we mean when we talk about 3PAR all-flash arrays as being timeless. 

Marc Farley_HPE Storage.jpgMeet Around the Storage Block blogger Marc Farley, Senior Product Manager, HPE Storage. Marc has been in the storage industry since the early 1990s. He has written books, participated in numerous podcasts, created numerous videos and is working today on cloud strategies for HPE storage. Connect with him on Twitter: @GoFarley  




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