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How Innovation in Healthcare and 3PAR All-Flash Leads to a Better Patient Experience



HPE 3PAR StoreServ flash storage helps healthcare providers speed response time for patient care—a good reason why it earned Best of Show recognition at the recent Flash Memory Summit.

HPE 3PAR healthcare_blog.jpgFor patients and their families, any time spent in a hospital environment can be a very stressful time. That’s why today’s hospitals need to be equipped with the latest technology to provide the best and speediest possible patient experience. Data storage plays critical role here—with HPE 3PAR StoreServ flash storage providing high performance and availability for core healthcare and related business applications. 

Riverside Healthcare is a fully integrated healthcare system, serving the needs of patients across a broad region in northeastern Illinois. Everyone at Riverside—from the chief medical officer, through the entire clinical and administrative staff, to IT—holds a keen sense of purpose in caring for patients.

The healthcare provider has long relied on HPE as a technology partner, continually evolving the infrastructure as new technologies and capabilities emerge. Most recently, Riverside acquired the HPE 3PAR StoreServ 8450 all-flash storage to run its McKesson picture archiving and communication system, replacing an older HPE storage solution that had run its PACS for years.

Riverside’s McKesson PACS manages all the radiology images doctors use to diagnose patient conditions and evaluate treatment options. PACS had been running on legacy HPE storage, but with advances in image resolution and the sheer number of images needed on an active basis, Riverside had stretched its previous storage to its limits. 

Riverside Health has since moved its McKesson PACS onto the 3PAR StoreServ 8450 Storage, and the all-flash performance has changed everything. 

“Since we moved our PACS onto the HPE 3PAR StoreServ 8450, images now come up in just a few seconds. Our radiologists are very happy and the patient’s experience is greatly improved."– Cailteux, System Administrator, Riverside Health

Technology advances like this led Riverside Health to be designated as the Most Wired Hospital 2017 by the American Hospital’s Associations (AHA) Health Forum. AHA President and CEO Rick Pollack noted how the Most Wired hospitals “are using every available technology option to create more ways to reach their patients in order to provide access to care.”

Recognition at Flash Memory Summit

Riverside Healthcare saw its image retrieval times going from an average to 2 minutes to under 10 seconds with their HPE 3PAR StoreServ 8450. This was one of the factors that caused the 3PAR 8450 to be awarded the “Best of Show Award for Most Innovative Customer Implementation” at this month’s Flash Memory Summit.

 “Flash memory is being used today in new innovative ways in the healthcare industry and the Awards Committee was particularly impressed by Riverside Healthcare’s ability to now process and deliver radiology images in seconds enhancing the quality of patient care and satisfaction,” said Jay Kramer, Chairman of the Awards Program and President of Network Storage Advisors Inc. The FMS team also pointed to Riverside’s ability to store two years of PACS images in cache which means that nurses and doctors can pull up patient records much quicker when attending to their patients as a factor in their Best of Show selection.” 

“Our panel of judges were impressed by a game-changing all-flash storage array solution for the healthcare industry that achieves accelerated performance for accessing electronic medical records and speed in providing patient diagnostics and care. We are proud to select HPE 3PAR StoreServ 8450 All-Flash Storage for the Best of Show Innovation Award for its innovation in providing Riverside Healthcare radiologists with the productivity to access images in seconds and providing the IT team the benefit of a virtualized infrastructure for a CapEx and OpEx advantage.” –Jay Kramer, Chairman of the Awards Program and President of Network Storage Advisors Inc.

Riverside isn’t alone in the improvements that 3PAR all-flash have brought to the patient experience.  Another level-1 trauma center deployed HPE 3PAR StoreServ all-flash storage to support Epic EMR platforms and establish a state-of-the-art data protection and disaster recovery system with HPE StoreOnce. They were able to reduce RTO to under 24 hours, enabling business continuity and better patient care.

And Nebraska Medicine, an academic medical center, previously experienced disconnects between their EEG applications and their storage system, causing the physicians to stop the patient studies.  Since implementing HPE 3PAR StoreServ Storage, physicians at Nebraska Medicine have been able to review EEG studies in real time. 

Watch to learn more about how healthcare providers improve patient care with HPE Storage

jenna colleran.jpgMeet Around the Storage Block blogger Jenna Colleran, 3PAR Marketing, HPE Storage.




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