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"support.nimblestorage.com" does not exist anymore?

 
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bst126
Occasional Visitor

"support.nimblestorage.com" does not exist anymore?

The hostname "support.nimblestorage.com" (from Nimble Storage Firewall Rules and other documents) can not be resolved anymore:

> support.nimblestorage.com
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

*** support.nimblestorage.com cannot be found by google-public-dns-a.google.com: Non-existent domain. (NXDOMAIN)

What am I doint wrong?

5 REPLIES
chris24
Respected Contributor
Solution

Re: "support.nimblestorage.com" does not exist anymore?

Hello,

Ah, the perils of old documents, we no longer use support.nimblestorage.com.

I will refrain from publishing the hostnames and IP's here, to prevent the same question arising in a few years time. 

Please see the firewall ports as document in the admin guide here > Nimble Storage InfoSight 

Many thanks,

Chris

bst126
Occasional Visitor

Re: "support.nimblestorage.com" does not exist anymore?

That was exactly the guide I was following. If 'support.nimblestorage.com' is no longer in use, why is it still listed in the amin guide (you have linked, too)? and if that's no correct, what would be the correct egress SSH host/IP/FQDN?

It says:

Group Egress Ports – Nimble External Port
Port NumberServiceProtocolIP Address
22 TCPManual SCP of cores to NimbleSCPsupport.nimblestorage.com
443 TCPautosupport, heartbeatHTTPSnsdiag.nimblestorage.com
443 TCPalerts*HTTPSnsalerts.nimblestorage.com
443 TCPsoftware downloadsHTTPSupdate.nimblestorage.com
2222 TCPsecure tunnelSSHhogan.nimblestorage.com
4311 TCPNimble Protection ManagerSOAP/HTTPapplication server IP
chris24
Respected Contributor

Re: "support.nimblestorage.com" does not exist anymore?

Hello Bjorn,

Thank you for pointing this out, we will correct this, it's no longer used.

We use egress port 2222 for SSH and core collection.

Many thanks,

Chris

bst126
Occasional Visitor

Re: "support.nimblestorage.com" does not exist anymore?

Ah, okay, that clears things up for me. Thank you!

markw52
Occasional Visitor

Re: "support.nimblestorage.com" does not exist anymore?

How about nsstats.nimblestorage.com?

It's not listed in the above guide, however is listed here: Nimble Storage Firewall Rules.

Can we please get one definitive source?

It's important both to get things correct the first time as well as to make them as concise as possible, especially when you're coordinating across a group of teams.