2520G-series: Cannot access web UI - Already logged on

[DCA-RichM]

We have a number of 2520-series switches and the majority of them cannot be accessed via the web UI. On entering the username and password, a message appears saying "You are already logged on" and it returns us to the log in screen.

Clearly we are not logged in so I'm guessing there is a session still open in the background which has not been shutdown when we have logged out previously.

Is there any way of killing this session off so we can access the web UI again?

Thanks in advance.

[network_king]

Hello,

please use kill command from cli

[DCA-RichM]

Hi network-king, thanks for your response.

I have tried the kill command but this seems to do nothing as I still cannot log in.

[BjKo]

You could also try the command

web-management idle-timeout 300

and then wait for 5 minutes. The default value should be 10 minutes, though.