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2824 firmware on 3400cl

 
Sidewyz1
Occasional Advisor

2824 firmware on 3400cl

Hello,

 

The switch is a 3400cl J4905a with 2824 J4903a firmware loaded and running.   The current version is M.08.6x and I'd like to update to M.10.102 by first loading M.10.10 for bootrom update.  The problem I have is, the switch will not let me load J4905a firmware, I receive 00000K Wrong File error.  How do I bypass the firmware version check so I can get the proper swi file to load??

 

Thanks,

 

Jon

9 REPLIES
EricAtHP
Esteemed Contributor

Re: 2824 firmware on 3400cl

You have to do a stepped upgrade. You need to start with M.10.41, to get the I.08.12 bootrom, according to the M.10.76 release notes. Unfortunately, M.10.41 isn't on the web site. You will need to call support and they can provide you the software you need. This is all documented in the release notes:

 

M.10.102: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c04407063

M.10.76: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c02564418

 

By the way, the "M" software is for the 3400 series switches. Your 2820 uses "I" software builds. 

Sidewyz1
Occasional Advisor

Re: 2824 firmware on 3400cl

Thanks for the response Eric.  I understand a stepped upgrade is required and that is what I'm attempting.  If you notice, the documentation referenced requires a person to use M.10.10 before M.10.41 can be installed.  That software is on the website and it is the software I'm trying to load.  My problem is the switch has been told its a 2800 series switch from its current software.  I'd like to load 3400 software but the switch looks at the software and errors out becuase it thinks its a 2800.  

 

for clearification -  The switch is physically a 3400cl        It thinks it's a 2800 switch       The current software is M.08.6x    

I need to ugrade to M.10.10  then to M.10.102 but when I try to load M.10.10 the switch errors.

 

 

 

 

EricAtHP
Esteemed Contributor

Re: 2824 firmware on 3400cl

What gives you the indication that the switch thinks its a 2824? I have never seen a software build load onto a switch it wasn't supported on and that said, the software you are running. M.08.6x, is for the 3400cl. I also find it odd to have a version with an "x" in the number. Is there any chance the switch is a prototype or running beta software? It shouldn't matter, but I am curious.

 

Can you share the output of the attempted upgrade and the output of "show flash".

Sidewyz1
Occasional Advisor

Re: 2824 firmware on 3400cl

HP switch# copy tftp flash 192.xxx.xxx.xxx M_10_10.swi primary
The Primary OS Image will be deleted, continue [y/n]? y
00000K Wrong file.
HP switch# show flash
Image Size(Bytes) Date Version Build #
----- ---------- -------- ------- -------
Primary Image : 3443584 12/07/04 M.08.6X 749
Secondary Image : 3427795 09/10/04 M.08.5X 7723
Boot Rom Version: I.08.02
Current Boot : Primary

HP switch# show logging
Keys: W=Warning I=Information
M=Major D=Debug
---- Event Log listing: Events Since Boot ----
I 07/21/15 17:27:01 system: --------------------------------------------------
I 07/21/15 17:27:01 system: System went down: 07/21/15 18:27:01
I 07/21/15 17:27:01 system: Config updated via network tftp
I 07/21/15 18:27:09 lacp: Passive Dynamic LACP enabled on all ports
I 07/21/15 18:27:09 stack: Stack Protocol disabled
I 07/21/15 18:27:09 igmp: IGMP feature enabled
I 07/21/15 18:27:09 igmp: Querier Election feature enabled
I 07/21/15 18:27:09 tftp: Enable succeeded
I 07/21/15 18:27:09 system: System Booted.
I 07/21/15 18:27:09 cdp: CDP enabled
I 07/21/15 18:27:09 lldp: LLDP - enabled
I 07/21/15 18:27:12 ports: port 13 is Blocked by LACP
I 07/21/15 18:27:13 ports: port 1 is Blocked by LACP
I 07/21/15 18:27:13 ports: port 2 is Blocked by LACP
I 07/21/15 18:27:13 ports: port 10 is Blocked by LACP
I 07/21/15 18:27:13 ports: port 17 is Blocked by LACP
I 07/21/15 18:27:15 ports: port 13 is now on-line
I 07/21/15 18:27:15 ip: network enabled on 192.168.1.2
I 07/21/15 18:27:16 ports: port 1 is now on-line
I 07/21/15 18:27:16 ports: port 2 is now on-line
I 07/21/15 18:27:16 ports: port 10 is now on-line
I 07/21/15 18:27:16 ports: port 17 is now on-line
I 07/21/15 18:29:27 SNTP: updated time by 107 seconds
I 07/21/15 18:29:55 mgr: SME TELNET from 192.xxx.xxx.xxx - MANAGER Mode
I 07/21/15 18:33:06 igmp: Querier Election in process
I 07/21/15 18:35:17 igmp: This switch has been elected as Querier
W 07/21/15 18:38:44 tftp: Transfer aborted, wrong file
I 07/21/15 20:53:22 SNTP: updated time by -4 seconds
I 07/21/15 23:53:18 SNTP: updated time by -4 seconds
I 07/22/15 02:41:14 SNTP: updated time by -4 seconds
I 07/22/15 05:41:10 SNTP: updated time by -4 seconds
I 07/22/15 08:29:06 SNTP: updated time by -4 seconds
I 07/22/15 11:29:02 SNTP: updated time by -4 seconds
I 07/22/15 14:16:58 SNTP: updated time by -4 seconds
I 07/22/15 17:16:54 SNTP: updated time by -4 seconds
I 07/22/15 18:06:48 mgr: SME TELNET from 192.xxx.xxx.xxx - MANAGER Mode
W 07/22/15 18:35:21 tftp: Transfer aborted, wrong file

Sidewyz1
Occasional Advisor

Re: 2824 firmware on 3400cl

 

HP switch# show config

Startup configuration:

; J4903A Configuration Editor; Created on release #M.08.6X

 

 

J4903A is a 2800 series switch,  the only way I know of how to load configurations from different series switches is to modify the config file's model number to match the series of the hardware.  I can load 2800 config files with J4903A models and cannot load J4905A config files which should be on this 3400.

 

 

Thanks again for your help Eric!

 

EricAtHP
Esteemed Contributor

Re: 2824 firmware on 3400cl

That is really wierd. I have never seen anything like it. Have you tried doing a factory reset or erase startup-config? I wonder if that would reset the J # in the config. Otherwise, you might try doing an update to M.10.10 via the bootrom and Xmodem. It is really slow but might work.

Sidewyz1
Occasional Advisor

Re: 2824 firmware on 3400cl

Ok,  I tried to send the file by Xmodem via Tera Term and it errors out wit same worng file error??

 

any other opinions?

 

EricAtHP
Esteemed Contributor

Re: 2824 firmware on 3400cl

I can't think of any other option short of replacing the switch. It should have a lifetime warranty so support should be able to replace it if you want to go that route.

 

Anybody else have an idea?

Sidewyz1
Occasional Advisor

Re: 2824 firmware on 3400cl

A little more digging and I found 

 

  • log in (console, telnet, SSH, etc.) to the CLI
  • type “edomtset” and hit enter
  • type “edomtset” and hit enter (yes, again)
  • the prompt will change from “#” to “$”
  • hit ? to see what you can do
  • type “exit” and hit enter when you’re done

This brings up a much deeper command set where I found a command that shows my rom version.  This switch is actually running I.08.02 rom with M.08.6x image. 

 

More to do.....